I have 2 years of experience working in a call center as a blended support agent, handling emails, phone calls, and live chat. My role helped me develop strong communication, multitasking, and problem-solving skills across different support channels.
I’m a college graduate with a degree in Bachelor of Science in Tourism Management (BSTM), and I’m 24 years old. My background in both customer service and tourism has taught me how to stay calm under pressure, deliver excellent service, and adapt to a fast-paced environment.