Lieska Erasmus

Lieska Erasmus Cell: - E-mail:-Skype: lieska.erasmus1 Johannesburg, South Africa I am a motivated, resourceful and professional individual, who takes pleasure in lightening your workload so that you can focus those valuable hours on reaching for the sky! I use initiative to make sure you have everything you need, before asking for it. My work experience includes 5 years in the hospitality industry, 6 years in the corporate sector. My hope is to find a constant stream of work that will occupy me for the most part of the day. I love creating order, whether it’s emails, a hectic schedule, quotes and invoices or a database. My expertise includes administrative support, customer liaison, report writing and editing sales documents, but my forte lies in developing business processes and training documents in whatever format you require. I am super organised with strong attention to detail and eager to learn. CAREER SUMMARY Jan 2016 – Apr 2018 Administrative Officer & Internal Project Management Jan 2012 – Dec 2015 Documentation Specialist May 2010 – Nov 2011 Group & Convention Coordinator Feb 2009 – May 2010 Front Office Administration Apr 2008 – Jan 2009 Group Coordinator & Individual Reservations Oct 2007 – Mar 2008 Banqueting Administrator Sept 2006 – Oct 2007 Receptionist Aug 2005 – Jul 2006 Assistant Office Manager EDUCATION Diploma- Advanced Diploma in Hotel Management; Varsity College Matric 2002 Hoërskool DF Malherbe, Port Elizabeth !1 Progressive Career with Blue Pencil Consulting Progressive Career with Southern Sun Protea Hotel PROFESSIONAL EXPERIENCE Administrative Officer & Internal Project Management; Blue Pencil Consulting Jan 2016 – Apr 2018 • • • • • Internal project management, includes allocation of staff resources and time sheet management Outsourcing and supplier management Report writing Project budget and forecast Monthly feedback presentation to Management Documentation Specialist; Blue Pencil Consulting Jan 2012 –Dec 2015 I was contracted to a number of large corporate clients (South African Breweries, South African Airways, Standard Bank) to complete the following: • Host staff workshops to identify business processes • Document and map such processes into SAP Software • Developing training manuals and train staff on new systems Accomplishments: I created an Internal Project Management Office Handbook, for Project Managers to use on projects, this outlines standard processes and templates to use. Reason for leaving: I decided that I need to be more available to our kids in the late afternoon Group and Convention Coordinator; Southern Sun May 2010 – Nov 2011 Front Office Administration; Southern Sun Feb 2009 – May 2010 Group Coordinator and Individual Reservations; Southern Sun Apr 2008 – Jan 2009 Banqueting Administration Oct 2007 – Mar 2008 Receptionist Sept 2006 –Oct 2007 • • • • • • • Reservations Quotes, invoicing and billing Account queries Hosting groups Filing and administration Internal audits Inventory management !2 Accomplishments: In 2007 I was the Liaison Manager between Southern Sun and the Springboks, this was during the Rugby World Cup In 2010, I was the liaison manager between Southern Sun and Bafana Bafana, this was during the Soccer World Cup. Reason for leaving: The work was redundant and I required a greater challenge. Assistant Office Manager; Protea Hotel Aug 2005 – Jul 2006 • • • • • Office management Correspondence management Administration and filing Supervise office staff Inventory management PERSONAL DETAILS Full name: ID number: Languages: Lieska Erasmus- English & Afrikaans (both fluent) !3