Lieke Acket

LIEKE ACKET ABOUT ME I am a driven and loyal person, who makes the most of every challenge. I am service-oriented and do not only take into account the interests of the organization and customers, but those of my colleagues as well. I am enjoy life, and I can say i am a bon vivant. SKILLS GO-GETTER EAGER TO LEARN AND DEVELOP DETERMINED MULTI-FACED CARING FLEXIBLE SOCIAL DECISIVE WORKING EXPERIENCE QA Officer, Acket drukkerij kartonnage The Netherland— 2018-present Operational role within the quality process. Registration of incoming internal and external complaints; conducting cause analyzes; set up, lead and participate in improvement teams; communication with customers. Performances: • Reduction of complaints and complaints-related costs in collaboration with production departments • Succesfully conductedinternal audits • Succesful supervision of external audit HR Assistant, Acket drukkerij kartonnage The Netherlands — 2007-present Responsible for the design, implementation, organisation and leading of internal and external training courses for 135 employees. Organising events such as open days, company anniversaries, congresses and participation in exhibtions. Performances: • Set up a self-managing training system in line with the PDCA circle • Design of twenty E-learning modules • Guided students of different nationalities in training programs • Successful organisation of a 7-day international conference for the International Packaging Group in which 40 companies and 80 people participated. • Successful organisation of the company’s participation in an annual exhibition • Successful organisation of corporate parties in jubilee years for employees and family • Successful organisation of open days for customers, family and friends, 500+ visitors EDUCATION Internal auditor BMD Advies (the Netherlands) — 2019 Turbo training cuisinier & hostess Academie voor Gastronomie (the Netherlands) — 2018 HBO Opleidingskunde NCOI —- Lean green belt Hogeschool Arnhem & Nijmegen —- Professional practical trainer Grafisch Opleiding Centrum — 2012 Personal effectiveness IMK — 2011 Bachelor Facility Management Hogeschool Arnhem & Nijmegen —- HAVO (College) Maaslandcollege, Luzac College —- LANGUAGES Dutch: native English: good Spanish: beginner COMPUTER SKILLS Microsoft office: good MIS: good LMS: good SLIM (E-learning): good Microsoft Navision: good OMP: good SPORTS & HOBBIES Sailing Kickboksing Squash Fitness Cycling Cooking DIY