Liaquat Ali
Shah Latif Town H# L-171 Sector 17-C. Karachi
https://twitt er.co m/liaquat-
https://www.linkedin.com/in/liaquat-ali-b9a3911b3/
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Hardworking Customer Service Representative with five years of experience wonting
with (Product or Service). Trained in project and time management with extensive
knowledge of Area of expertise and proven multitasking abilities. Committed to
maintaining professional relationships with clients to increase profitability and drive
business results .
Skills
Report preparation
Complaint Resolution
Work History
2020-03 - Current
Civil Supervisor
MUSHTAQ AHMED RAHI PVT LTD, KARACHI, SINDH
2015-03 -2020-02
Analyzed survey reports, maps. Blueprints and other topographical and
geologic data to effectively plan infrastructure and construction projects.
Provided guidance to fest-class civil labor delivery team and maintained
suitable records for regular audit.
Verified quality standards and evaluated construction specifications to
produce quality results.
Customer Service Representative
ZONG CMPAK U-CALL COMMUNICATION MEHRABPUR, SUKKUR REGION
2015-01 -2016-12
Educated customers on promotions to enhance sales.
Preserved revenue streams by utilizing strong communication and negotiation
skills, offering refunds as last resort to maintain customer satisfaction.
Responded to customer requests for products, services and company
information.
Maintained customer satisfaction with forward-thinking strategies focused on
addressing customer needs and resolving concerns.
Weighbridge Supervisor
M/S MUGHAL COTTON FACTORY MEHRABPUR, SUKKUR REGION
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Reviewed vessel conditions, including cleanliness of cargo holds and ship
suitability to reduce client risk.
Mitigated cargo risk by inspecting and addressing issues with loading methods.
Proper bracing of loads and ship stability.
Verified temperature in cargo hold area to maintain proper transport of freight
with minimal risk of damage.
Assistant Store Officer
SSJD BIO PROCESSING EXPORT PROCESSING ZONE LANDHI, KARACHI,
Developed, implemented and enhanced employee targets and operational
policies to promote productivity and strengthen team performance.
Assessed sales reports to identify and enhance sales performance, support
inventory oversight and capitalize on emerging trends.
Walked through deportment multiple times each shift to evaluate and correct
issues such as cleaning and stack replenishment needs.
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Administrator
LARAIB PUBLIC SCHOOL MEHRABPUR SINDH, SUKKUR REGION
Served as liaison between parents and students when needed.
Handled disciplinary referrals with calm, logical approach to student behavior.
Met with parents of prospective students to discuss student needs and school
offerings.
Attended annual meetings with special education and 504 students to
represent need of school district.
Supe rvis ed: assess ed a nd mentored te achers a nd par apr ofess ionals .
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Junior Store Officer
AL-ABBAS SUGAR MILLS DHABEJI UNIT, KARACHI, SINDH
Communicated with vendors to discuss order discrepancies, and returned
damaged merchandise or incorrect orders.
Trained, coached and scheduled employees to improve store upkeep and
operations.
Filled orders by gathering merchandise specified in requisitio ns.
Ordered goods from various vendors to maintain store merchandise levels.
Education
2006-07 - 2007.07
Bachelor of Science: Mathematics, Chemistry Physics
SHAH ABDUL LATIF UNIVERSITY - KHAIRPUT SINDH SUKKUR REGION
Professiona l de velopment comple ted in P ure Ma th
Graduated in Top 75% of Class
Certifications
2018-08
CHAMPION OF THE MONTH (ZONG CMPAK)
Software
ERP System, Oracle, Gen Software
Languages
English, Urdu, Punjabi, Sindhi, Seriki, Haryanvi
Personal Information
Father Name:
Naseer U Din
Nationality.
CNIC No:
Marital Status:
Pakistani-
Married