I am a seasoned BPO professional with over 12 years of experience providing excellent customer service for different business like Telco (Bell Canada, AT&T Uverse), Financial (Mortgage in JP Morgan Chase), Tech (Google Cloud), Advertising (Meta business), Fintech (Stripe), and Property management company (Associa).
My greatest strength is being resourceful. Having supported diverse accounts, I always exceed expectations by learning the ins and outs of the business and the products I'll be supporting. I have a keen attention to detail and can work well under pressure. My best asset is my character. I have always fostered integrity in everything I do. I am a team player, and I show up no matter what. You can rest assured that the quality of my work speaks for itself.
Outside work, I hike mountains and travel alone to recharge, meet new people, and learn new culture. I believe that exposing myself in places I'm not familiar with helps me become resilient to any challenge I may encounter.