I am a dedicated professional with over 7 years of experience in the BPO industry, specializing in customer service and technical support. Throughout my career, I have developed strong communication, problem-solving, and client management skills, handling both voice and non-voice support for diverse global clients. In addition, I have 3 years of freelance experience, where I honed my adaptability, time management, and ability to work independently while delivering high-quality results across various projects.