Lhay Maurein Garcia

Lhay Maurein Vergara Garcia Address: 322 Royce St. Camella Homes Sucat Paranaque Mobile No.:- Email Add:- CAREER OBJECTIVE • • • • • A team player who is hands-on, can adapt to the situations quickly and can fulfill a variety of roles as and when required. Capable of a high level of sustained physical effort and able to respond to a demanding work. To be able to hone my skills and build up my capabilities in the field of work assigned to me To seek a challenging position in a growth-oriented company in order to utilize my education, skills, interests, abilities and training to become more competitive for a long term development. To be flexible, willing to acquire new knowledge and assume additional responsibilities on other related function. PERSONAL SKILLS / INTERESTS • • • Assertive, compassionate, responsible, respectful, cooperative and with initiative. Microsoft Word, Excel, and Other Microsoft Applications. Versed in Oral and written English and Filipino. KEY COMPETENCIES • • • • • • • Able to work to tight deadlines and use initiative within a pressurized environment. Good personal presentation and interpersonal skills. Fulfilled the company's defined customer experience by maintaining a friendly and customer focused approach Maintained knowledge of cashier procedures Always polite and helpful. Resourceful, well organized, highly dependable, efficient and detail oriented. Assisting shoppers to find what they are looking for. WORK EXPERIENCE Q Family Refreshments Café – March 2016 – July 2018 Tandag City, Philippines Cashier / Food Service Representative • • Greet and take customer orders, remember special requests, and deliver food in a timely manner. Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked. • • • • Aid cooks in preparing meals and plating food as requested by the chef or other supervising employee. Transfers orders to the kitchen to ensure their preparation. Monitors orders and ensures their prompt delivery. Takes money from customers and provides correct change. Vetra Investments - Fat Burger – April 2014 – April 2015 Al Majaz, Sharjah UAE Receptionist \ Cashier • • • • • • • • • • Greets all customers politely when they enter the restaurant. Records customer orders Transfers orders to the kitchen to ensure their preparation. Monitors orders and ensures their prompt delivery. Takes money from customers and provides correct change. Processes credit card and debit card transactions. Learn menu items and be able to describe them appropriately to guests. Deliver beverages and food in a timely manner. Restocks napkins, straws, lids, and other supplies in the dining area. Inventories supplies and goods with supervising manager, when necessary. EDUCATION • College: Datamex College of Saint Adeline – Las Pinas Bachelor of Science in Hotel and Restaurant Management 2008 Lyceum of Alabang Bachelor of Science in Hotel and Restaurant Management 2009 TRAININGS / SEMINARS • Informatics Date: October, 2009 FCCA (Finishing Course for Call Center Agents) American Culture and Accent Phonetics Reading and Writing Comprehension Listening Skills and Call Handling PERSONAL INFORMATION • • • • Birth Date: Nationality: Civil Status: Religion: July 10, 1990 Filipino Married Roman Catholic CHARACTER REFERENCES Available upon Request I hereby certify that the above information are true and correct to the best of my knowledge and belief. Any wrong information presented in my resume will be enough reason for the cancellation of my application. Lhay Garcia Applicant