Lewings Raye Calimlim

RAYE CALIMLIM About Me Results-driven professional with 5+ years of experience in customer service and outbound sales, including cold and warm calling across diverse industries. Proven ability to build rapport, handle objections, and consistently exceed performance targets in fast-paced environments. Highly adaptable and fully equipped for remote work, with a strong track record of self-management, communication, and delivering results in virtual team settings. Committed to driving customer satisfaction and generating qualified leads to support business growth. Education 2014 - 2018 PAMANTASAN NG LUNGSOD NG MAYNILA Bachelor of Science in Business Economics Professional Experience January 2025 - September 2025 ACCOUNT MANAGER | MAXISPIN777 ONLINE CASINO Negotiation Skills Built and maintained strong client relationships across a portfolio of high-volume accounts, resulting in a 90%+ customer satisfaction rating. Conducted over 300 cold and warm calls daily to prospects and existing customers, consistently exceeding outreach and conversion targets by 20–30%. Managed player inquiries, disputes, and service issues with professionalism, driving repeat engagement and long-term retention. Problem-Solving March 2024 - January 2025 Skills Sales Strategies Time Management Presentation Skills Networking Market Research Team Collaboration Tools Used Microsoft Tools Google Applications Oracle Salesforce Slack Vici Dialer Avaya (Softphone & Hardphone) Siebel Canva ORUM Dialer Ring Central Genesys Workday Hubspot REAL ESTATE ACQUISITION SPECIALIST | TURBO HOME BUYERS Source and qualify off-market real estate leads through high-volume cold calling (100–200 calls per day). Build rapport with property owners, overcoming objections and identifying motivation to sell. Negotiate initial offers and collect property details to assist acquisition team in underwriting and deal structuring. Collaborate with acquisition managers and closers to ensure smooth lead handoff and maximize close rates. July 2023 - March 2024 BUSINESS DEVELOPMENT RESPRESENTATIVE | SALARY.COM Prospecting and generating new business opportunities (outbound outreach, research, lead qualification). Engaging with potential clients to understand their needs and introduce Salary.com’s products/services. Collaborating with sales or account teams to hand off qualified leads or support the early sales funnel. Maintaining CRM records, staying up‑to‑date with the company’s product offerings such as payroll software and data. February 2018 - June 2023 CUSTOMER SERVICE OFFICER | BDO UNIBANK INC. Responsible for promptly and professionally handling a variety of inbound customer inquiries through multiple channels, including phone, email, and social media. Providing accurate and timely information about banking products and services such as deposits, loans, credit cards, remittances, rewards programs, and online banking platforms. Resolving customer concerns efficiently while ensuring high levels of satisfaction is a key aspect of their role.