Leticia Chuku-❖ (- ❖ Calabar,CRS ❖ Portfolio
WORK EXPERIENCE
Virtual Assistant
Freelancer
▪ Manage inboxes, schedule appointments, and organize calendars efficiently.
▪ Perform accurate data entry and maintain well-structured databases.
▪ Conduct lead generation through research and outreach strategies.
▪ Assist with email marketing campaigns, list management, and automation.
▪ Handle customer inquiries via email and chat with professionalism.
▪ Support project management by tracking tasks and meeting deadlines.
▪ Create and schedule social media content to enhance engagement and brand visibility.
Aug. 2024 – Present
Remote
Ministry of Justice
Nov. 2023 – Nov. 2024
Legal Intern
Calabar,CRS
▪ As a government body, the Ministry of Justice in Nigeria aims to enhance the rule of law and provide equitable
access to justice for all, fostering a fair legal system.
▪ Conducted in-depth research and documentation for over 15 legal cases.
▪ Managed and organized case files and legal documents, reducing filing errors by 20% through quality control.
▪ Compiled insights from previous proceedings for senior professionals.
▪ Engaged in collaborative meetings with legal staff to discuss case developments.
Ovunda Pharmacy Stores
Dec 2019 - Dec 2023
Retail Sales Associate (Part-Time)
Calabar,CRS
▪ Ovunda Phamacy Stores provided a reliable source for health-related products, earning customer trust through
quality service and a focus on community health initiatives.
▪ Managed communications for 20+ clients weekly, enhancing customer retention by 15%.
▪ Tracked and maintained records of purchases, leveraging Excel for data accuracy and reporting.
▪ Conducted inventory tracking for 100+ products, optimizing stock levels and reducing shortages by 10%.
EDUCATION
Bowen University
Bachelor of Law
▪ GPA: 4.52/5.0, First Class Honors
CERTIFICATIONS, SKILLS & INTERESTS
July, 2023
Iwo, Osun State
▪ Certifications: Google Project Management Professional (PMP); ALX Virtual Assistant Certificate; ALX AI
Career Essentials Certificate; Google Workspace Certification.
▪ Skills: Collaboration; Quality Assurance; Document Drafting; Time Management; Research; Negotiation Skills;
Email Marketing: Customer Relationship Management (CRM); Lead Generation; Artificial Intelligence (AI);
Microsoft Office; Customer Satisfaction; Microsoft Excel; Support Services; Problem Solving; Workload
Prioritization; Presentations; Client Communication; Professional Communication.
▪ Technologies: Microsoft Office; Slack; Google Workspace; Asana; Trello; Pipleads; Appolo.io; Canva; Hubspot
CRM; Hubstaff; Calendly; Flodesk; ConvertKit; Mailchimp.
▪ Interests: Reading; Asian drama; Gardening; Reddit; DIY home projects; Pilates; Movies; Comedy series.
