Leslie
Maclachlan
Senior Network and
Systems Engineer
CONTACT
Malanshof, Johannesburg
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PROFESSIONAL PROFILE
As a natural relationship builder, I am equipped with the vision and purpose to drive
organizational change and am able to adapt positively to any challenges that arise
both personally and professionally.
I am a self-starter who is goal-driven, dynamic and passionate in my dealings with
people and business. I am an excellent communicator and networker with welldeveloped interpersonal skills. I have the ability to form trusted relationships with
subordinates, clients as well as superiors.
I am currently seeking a position within a well-established company where my skills
will be of value as well as reach career advancement.
www.lmaclachlan.com
www.linkedin.com/in/lesliemac
lachlan
PERSONAL
DOB:
Citizenship: South African
Gender: Male
Transport: Own
Driver’s License: Yes
Languages: English, Afrikaans
Availability: 1 Month
WORK EXPERIENCE
Senior System and Network Administrator
Peregrine SA Holdings
Finance: Johannesburg
November 2017 – Present
Duties:
In his position as Senior Administrator, Leslie is responsible for the service desk as
well as maintaining Peregrine’s Microsoft server infrastructure.
Reporting directly to the CIO, he manages a small team through projects including:
Migration of mail from Exchange to Office 365 for 70 users
Dealt with stakeholders to manage a company merger worth 1 Billion ZAR.
Reducing RTO and RPO by implementing an Arcserve UDP backup solution.
Maintained a strict SLA for a trading subsidiary
Technologies used:
Windows Server 2019, Hyper-V, Linux (Debian/Ubuntu), Server 2012R2, Arcserve UDP
Backup, itil, Exchange 2016, Service Desk Management, O365, Windows Defender
ATP, Service Delivery, Azure, Windows defender ATP
Service Delivery Manager / Senior IT Consultant
VNS IT Managed
Services provider: Johannesburg
September 2013 – October 2017
Duties:
Leslie dramatically increased customer service by transforming the business from a
reactive, on-site support company to a pro-active Managed Service Provider. Team
productivity was improved by his implementation of an ITIL based helpdesk approach
and an RMM (n-able) solution. His innovative insight increased company revenue by
creating two new products:
an off-site backup solution for their clients using Veeam backup
Hosted Virtual machines
BD CREATIVE
EDUCATION
WORK EXPERIENCE CONT’D
Leslie provided high level consulting services to the company’s clients. This included
solution design, network Architecture as well as technical management services.
National Higher Diploma –
Economic Geology
CNE – Novell 3.11
MCSE
IBM Certified expert – System
X
ITIL V3 Foundation
Certified Sonicwall System
Administrator
TECHNICAL PROFICIENCIES:
Hardware:
Switches, Firewalls, HP Servers,
IBM Servers, NAS, SAN
NETWORKING:
IPSEC VPN, VLANS, Trunking,
routing, Wireless Networking
OPERATING SYSTEMS:
Windows Server, Linux, Apple,
VMWare
APPLICATIONS:
Microsoft Exchange, Veeam, Altaro
EXPERTISE:
ITIL
IT Service Management
Hyper-V
SAN
Service Desk Management
Office365
Microsoft Exchange
Hyper-V Cluster
NAS
IT Management
Azure
VMware
Veeam Backups
IPSEC VPN
Vendor Management
Other projects he managed were:
Increasing server availability by implementing Hyper-V clusters - Storage solutions
using DAS and iSci
He was part of a team that installed a new network from scratch to allow an
Australian film to run in the African bushveld
Managed the Exchange server configuration during a company merger
Architected and migrated clients from disparate Exchange to centralised Office365
Technologies used:
Server 2012 R2, Itil, Veeam, Hyper-V, Microsoft Exchange, Hyper-V Cluster, Firewalls,
Sonicwall, Fortigate, switch vlans, RMM, n-able, Service Desk Management, IT
Management, HP Servers, trunking, Linux (Debian), Altaro Backup
IT Manager
Brodsky Trading
IT Managed Service provider: Cape Town
December 2009 – August 2013
Duties:
Leslie assisted in starting a new company in Cape Town for a German company opening
a local branch. As there was only one client – the South African Golf Association, Leslie
was involved in setting up the SLA, including response times, etc.
Leslie was responsible for maintaining the security for their Public facing servers.
He configured a high available VMWare cluster, a cluster of firewalls (Sonicwall) so
as to mitigate downtime in their 24/7 environment.
Leslie reduced company telephony costs by almost 40% by designing and
implementing a SIP telephony solution.
Increased team productivity by implementing ITIL standards at the service desk
Maintained a budget of R400000
Technologies used:
Itil, VMware cluster, Veeam, Server 2012, firewall, voip, IT Management, SIP, VPN,
vlans, trunking
IT Director
i-Layer Assist
IT Service provider: Cape Town
February 2002 – November 2009
Duties:
Returning to South Africa in 2002, Leslie drove and managed the creation of i-Layer’s
South African branch office in order to provide remote support to the London client
base.
He managed a multi-disciplinary, geographically separate service desk supporting
clients both in London and South Africa. He pioneered remote server monitoring using
IBM Systems Director.
He provided high level consulting and solution design to their regional and
international clients. An early pioneer of VoIP, Leslie aided in the implementation of
multi-site VoIP exchanges, reducing telephony costs by implementing least cost routing
between Avaya PBXs in London and South Africa.
He managed key projects for customers such as:
Reducing server sprawl by virtualizing many of his client’s server infrastructure.
IBM System Director installation, configuration and the subsequent management
of remote servers
BD CREATIVE
SKILLS
Problem-solving
Analytic Thinking
Strategic Planning
Process Improvement
Business Consulting
Business Management
Stakeholder Engagement
Asset Management
Root Cause Analysis
Production Engineering
Relationship Building
Risk Management
Risk Assessment
Maintenance Management
Quality Management
Material Management
Cost Control
Budget Management
Technology Management
Data Analysis
IT Service Management
Service Desk Management
Report Writing
Contract Management
Change Management
Performance Management
Implementation Management
Training and Facilitating Skills
Business Strategy
Staff Development
Communication Skills
Project Management
Computer Literate
Customer Service
Staff Management
Time Management
Troubleshooting
Interpersonal Skills
Leadership skills
Coaching Skills
WORK EXPERIENCE CONT’D
Facilitated business interconnectivity through use of Site to site VPNs
Enabled client Directors to work from home using VPN and SIP-based
handsets
Technologies used:
Voip, Firewall, netscreen, Avaya, backup exec, arcserve, VPN, ipsec, Exchange
Server, Microsoft small business server, Service Desk Management, SIP, vlans,
trunking, IBM Servers
Technical team Lead
i-Layer Assist
IT Service provider: London
February 2001 – January 2002
Duties:
Leslie moved to London from South Africa to bring his considerable skills to bear
on the clients of London technology firm i-Layer Assist. Providing technical
account management, consultancy and solution implementation management to
London Fund Management companies, Leslie was pivotal in raising the profile of
the business and in aiding its client’s growth.
Previous experience provided on request. (October 1995 to January 2002)
REFERENCES:
Available on request
BD CREATIVE
