Lesley Anne De Castro

Lesley Anne De Castro

$10/hr
Customer support and customer retention
Reply rate:
25.0%
Availability:
Hourly ($/hour)
Location:
Taguig, Metropolitant Manila, Philippines
Experience:
8 years
About

With a strong customer service background, I offer expertise in client relations, benefits administration, and generalist duties. I have made significant contributions in succession planning and implementing marketing strategies that helped in sales appointments and lead generation. I am also known for my ability to help identify process improvements. I am well-versed in communicating with clients and leveraging the benefits of clients and administration. Other examples of my work include:

  • Lead generation to help get suitable audience for certain projects (i.e., motivational speaking, real estate).
  • Appointment setting for webinars and script writing for phones and emails to be sent to appropriate leads.
  • Assist in creating parameters in social media for better marketing and improve sales.
  • Transcription for books from webinars.
  • Assist in organizing workshops for better flow.
  • Arrange meetings with clients and possible candidates for better salesĀ .

Confident I will make a positive impact on your organization.

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