Lesandria Williams

A results-driven, innovative, tech-savvy individual with 7 years of experience in the contact center environment and a perennial record of success in customer support and mentoring new hires. Expert in all areas that require interpersonal skills , astute learner , strategic thinker, and confident team player with documented strengths in forging strong, sustainable professional relationships and inspiring staff members to consistently exceed expectations. An emotionally intelligent self-aware change agent with advanced problem-solving and cross-cultural communication skills who prioritizes staff members' personal and professional growth and development.