Lesaida De Belen

My name is Lesaida, I have over 2 years of professional experience as a Customer Service Representative in the BPO industry.

I experienced dealing with different customers who are angry, frustrated, worried and afraid

I've demonstrated success in responding to customer's telephone, email and chat queries in an accurate and timely manner

In 2011. I worked in Caritas healthshied for 6 years as Members Account Assistant its a local insurance company here in the Philippines As A front liner 

I handled Clients Complaints/ Deputes, Informed clients about their bills and sending emails as well, with the help of my tools,such as Microsoft excel,Microsoft word,oracle,google app,Dropbox and Canva

help my work to become easier.

For over 8 years of as Customer Service I gained a lot of experience, knowledge to develop my skills.

I'm confident that my exceptional oral and written communication skills 

matched with great customer service that will make me an asset to your company.