Lerato Mokwena

Lerato Mokwena

$10/hr
Customer Service
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
45 years old
Location:
Johannesburg, Gauteng, South Africa
Experience:
10 years
 CURRICULUM VITAE NAME and SURNAME:Lerato Mokwena -) IDENTITY NUMBER:- (Proudly SA) NATIONALITY :South African RESIDENTIAL STATUS:Roodepoort NOTICE PERIOD:None STARTING DATE:Immediately AT A GLANCE YEARS SAP EXPERIENCE 10 Years YEARS BUSINESS EXPERIENCE 14 Years I SKILLS ANALYSIS BUSSINESS EXPERIENCE AND CORE COMPETENCE In-depth knowledge and experience of business processes; Specialist in SAP Modules MM with sound technical writing, documentation and training skills; Experience in ERP System (SAP R/3, version 4.7) on implementation of documentation and training; Computer literate (Full Ms Office). Receptive analytical communicator, self-starter at high level of integrity and Team Role Player Ability to adapt easy and quicker Excellent Presentation skills and style COMPUTER PACKAGES WORD PROCESSOR ERP SYSTEMS OTHERS Word Perfect 95/97/2000 (VERY GOOD) Windows 3.1/95/98 (VERY GOOD) Lotus Windows NT SAP R/2, R/3 (MM) -Very Good Access (Good) Power Point HTML (Very Good) Front Page (Very good) RoboHELP (Very Good) STT Networking (LAN/WAN – Very Good) Internet Explorer NetMeeting Microsoft Outlook SPREADSHEET Excel 95/97/2000 (Very Good) Overall EXPERIENCE on projects – In Brief. Develop of paper based and On-line help training material on SAP R/3 on Versions, using the FRONT END (Front Page 2000) tool for the MM (Material Management) and SD (Sales and Distribution) module. Presenting of SAP Navigation and MM and SD training needs: Courses I trained include:- SAP NAVIGATION MATERIAL MANAGEMENT (MM) Sales and Distribution (SD) Log on and Log off the SAP System Material Master Master Data (Products, Conditions, etc.) Change your password Purchasing Process Sales Support (Sales Promotions, Sales Activities, etc). Identify the different parts of the R/3 Window Asset Purchasing Process Sales (Inquiry, Quotations, Order, Contracts, etc). Customise your local layout Goods Receipts & Goods issue Process Shipping and Transportation (Outbound delivery, Picking, Packing, Shipments, etc). Use the SAP Help functionality InvoiceVerification Process Billing (Billing document, Invoice list, Rebate, etc). Use the Favourites functionality Inventory Control Credit Management (Exceptions, Items, Accounts, etc). Select a transaction using a menu path MRP Batch Process Foreign Trade/Customs (General Foreign Trade processing, Custom data, etc). Select a transaction using a transaction code Reporting Course, etc Sales Information Systems (Standard Analysis, Flexible Analysis, planning, etc0. III COURSES ATTENDED COURSE & SUBJECTS APPLICATION DEVELOPMENT (Computer Programming) (2000/05-08/2005) C++, JAVA, HTML, TCP/IP, NETWORKING CALL CENTRE TRAINING PROGRAM (2003/03-04/2003) COMMUNICATION SKILLS, TEAM BUILDING, SELF ORGANISED, ETC RAU LEARNING DEVELOPMENT AND DESIGNS (2002/03-04/2002) BLOOMIMNG, OUTLINING, PLANNING and CRAFTING COMPUTER LITERACY (2002/03-04/2002) BUSINESS DEVELOPMENT and MANAGEMENT (2003/04-07/2003) Collections course at PIC SOLUTIONS (2003/04-07/2003) Pre-legal collections(early stages) Pre-legal collections (arrangement stage) Pre-legal collections(late stage) PC LITERACY TRAINING (2000/05-08/2005) MICROSOFT WORD (Basic to Advance word features for word 2000) MICROSOFT EXCEL, MICROSOFT POWERPOINT, MICROSOFT ACCESS, MICROSOFT FOXPRO, MICROSOFT PROJECTS and MICROSOFT PUBLISHER IV EMPLOYMENT SUMMARY NO DATES COMPANY POSITION 01 05/02/2003 TO 24/10/2006 ABSA Main Contact Centre Call Centre Agent/Credit Risk Department/collections 02 01/10/2006 TO 31/01/07 SCAW Metal Pty Ltd SAP SD documentation and training. 03 02/02/2007 -31/04/2009 Department Of Water affairs and Forestry (DWAF) SAP (MM) unit testing and support 04 01/02/2010-11/04/2011 SAB SAP(SD)documenting training manuals 05 11/04/2011 – 12/01/2012 ESKOM LEARNING CENTRE SAP Training coordinator 06 01/05/2012-01/11/2018 Multichoice Randburg SAP Finance administrator 01 ABSA Main Contact Centre Position: Call Centre Agent/Credit Risk Department Responsibilities: Client services and give advise to client (insurance ) Negotiate and authorize payment Collecting money through EFT system and run reports Initiate the code of banking practise Update client portfolio Educated client of bad payments and the repurcussions and about credit bureau Sending legal letters Requing accounts to pre-legal Signing debit orders on request Payment arrangements with clients Reference: Maureen Basson (Team Leader):- 02 Scaw Metal Pty Ltd Position: SAP SD(sales and distribution module) Trainer_SAP Project Responsibilities: Documentation of paperbase and online training material Delivering and presenting of SD training on (classroom, on-the-job, workshops, forum etc); A lot of courses I presented; Formulating standard training templates such as training plan, evaluation forms, etc Handholding and support Reference: Beth Biggs (Project SD Leader: SCAW Metal Pty Ltd:- 03 Department Of Water affairs and Forestry (DWAF) Position: SAP MM(material management module) end user support_SAP Project Responsibilities: Draw reports of daily purchasing transaction on the system across all regions Assessing the progress of daily work from all the regions by the end-users Delivering skills transfer /advice ,one on one via outlook and telephonically Creation and maintenance of material master in warehouse. Request for quotations,processeng purcahse orders. Processing of goods receiving and invoive verification Invetory management process and vendor master maintenance Testing of the unit with users and facilitating the acceptance test Presenting of various reports to the management. Assisting the end-user with their mm purchasing business process Filling the position(do transaction) should one be absent Facilitate the user acceptance test. Performing the master data clean-up Updating of the unit price for the regions on system for the inventory. Reference: Mohammed Jabbie (Project Manager):- 04 South African Breweries (SAB) Sales and distribution module Position: SAP SD(sales and distribition module) Documentation_SAP Project Responsibilities: Updating training material on PowerPoint Align business documents with global business designed documents. Create lesson for trainer gudlines Uploading of training material on collaboration room. Liaise with configuration team in Columbia Update business design documents Create end-user manual Creation of warehouse and sales overviews Capture sap transactions on Assima tool Include incoming and outgoing process for primary and secondary distribution Reference: Charlotte Smith(Project Manager):- 05 Eskom Learning Centre Position:SAP Training Co-ordinator Responsibilities: Calling the Facilitator and arrange for day and venue for training. Schedule possible date and venue. Book learners for the specific course. Arrange the equipment needed for the course scheduled for the day. Book lunch, tea and biscuits for the day Liaise with the business and facilitator for extra lesson needed. Deliver presentations to the trainer s. Present the sap overview to end-users. Confirm the venues to the training booked on the LMS (learning management system) . Do the filling of leaner assessments, evaluation and attendance registers. Reference: Tryphosa Boikhutso Position:Back to basics project manager :- 06 Multichoice Position:SAP Finance Administrator ( SAP SRM system- supplier relationship management) Responsibilities: Liase with cost centre manager for job requirements Loading quotations on SRM systems. Load purchase orders on SRM Send PO to manager when order done on system Liase with supplier regards progress of order Confirm stock availabilty and delivery address Arrange repairs on transmitter equipment with suppliers (Rhode and Schwarz) locallyand overseas, including collection Plan delivery for repaired goods with OTD(on the dot) then process payment for courier charges and VAT and disbursments Request invoice from supplier when services/job is done Do recon on supplier open purchase orders Post journal for intercompany accruals Do month-end accruals on open purchace orders(ones with Proforma invoice/invoice) Compile monthly tax schedule for local travel and international trips Process petty cash cheque for operations site which needs cash float Liase with accounts payable department for status on payment Process staff claims recons for international and local trips by staff Process credit notes Follow up on open PO that are not paid as yet Provide itemised billing of cellphones to management Resolve telephonic queries on telephone and email Assist auditiors with invoices ,for their reports Work closely with manager for onsite support ,for technical equipment orders Reference: Kathy Tarr Finance Manager 011 - or Operations Manager Bonginkosi Dlamini 011 -/ HOD Vukani Ntombela 011 -
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