I’m a bilingual (English/Spanish) customer service professional with a strong background in education, administrative support, and client relations. I’m passionate about helping people, solving problems efficiently, and creating positive customer experiences. I’ve worked in fast-paced environments including utilities, retail, and office administration, supporting customers via phone, email, and chat. I’m detail oriented, adaptable, and skilled at maintaining clear, friendly communication even under pressure. I’m seeking remote opportunities in customer support, virtual assistance, or client relations where I can combine my communication skills, organization, and empathy to make a meaningful impact.