Leonilo R. Abbu Jr.

Leonilo R. Abbu Jr. Block 1 Lot 7 Gokingville Subdivision, Bulua, Cagayan de Oro City, 9000 Email:-Mobile Number: +63 - Experience Data Entry Specialist Noctua February 2022 - April 2022 - Data Entry - Receipt Annotation and Processing Delivery Supervisor Smart Ecosystems Philippines, Inc. August 2020 - January 2022 - Handled a project with a team consisting of fellow Delivery Supervisors and Quality Assurance Analysts - Oversee and facilitate the entire project and strategize in meeting SLAs on a weekly basis - Ensure productivity and quality of Quality Assurance Analysts - Document common errors, major announcements and statistics to Docs or Spreadsheets - Weekly webinars with the team and discuss common errors - Audit tasks and calibrate QAs for promotion/demotion - Extract files on Redash and upload them on sheets Quality Assurance Specialist Scale AI - November 2018 - August 2020 - Labeling machine learning data from customers - Submit high quality tasks with targets on a daily/weekly basis - Help in identifying common errors on a weekly basis and collaborate with management to discuss them and with the project's goals - Able to work on several projects - Had a chance to train new QAs for 3 months Administrative Assistant Toyota Financial Services March 2016 - June 2017 - File Organization - Basic MS Excel, Word and PowerPoint - Basic customer service - Basic Email Management - Google Suite - Other admin tasks Administrative Assistant HG&P Industrial and Eng'g Services March 2015 - May 2016 - File Organization - Basic MS Excel, Word and PowerPoint - Basic customer service - Basic Email Management - Google Suite - Other admin tasks Education Bachelor of Science in Computer Science- Xavier University Ateneo de Cagayan Member - College of Computer Studies Council Member - Xavier Computer Enthusiasts’ League Bachelor of Science in Mechanical Engineering- Xavier University Ateneo de Cagayan Member - Junior Philippine Society of Mechanical Engineers Member - Association of the College of Engineering Students Skills Administrative Assistance Personal Assistance Quality Assurance Project Management Machine Learning Data Entry E-commerce Basic Customer Service Basic Email Management Google Suite MS Office Slack Zoom Strong written and verbal English skills Effective communication and Interpersonal skills Detail-oriented and organized Team-oriented Reliability and flexibility Time management Resourceful Eagerness to learn