Leonela Margarita Rodriguez Garcia
Address:
Col. Las Mercedes, Bloque N
Phone:-
Email:-
Languages:
Spanish - Native
English - Proficient
education
National Pedagogical University Francisco Morazán/ 2010
Bachelor in Hotel management and Tourism.
ITEE/2002
Bachelor Degree in computer skills
experience
Point of Sales Supervisor | DIUNSA/ Nov/2011 – June/2014
Responsibilities:
* Trained cashiers on customer service and payment process.
* Weekly feedback reports about employee development.
* Provided administrative support for the management department.
* check the development of the cashier at the moment of sale.
* make sure that the customer is satisfied with the level of service.
* goals achievement (sales, commercial transactions and the level of service.
Customer Service Rep|Allied Global/April/2015 – August/2018
Responsibilities:
* Provided technical support to customers of phone technology and services
* Refunds when customer was not satisfied with the company or had more than one charge made in the credit or debit card
* Handled customer complaints about products and services and give them a resolution
References
Luisa Betancourt-
Ing. Carolina Suazo-
Arq. Cinthia Castro-
