Leonel D'Souza

Leonnel D'Souza SUMMARY Over 8 years of cross-functional freelance experience with demonstrated skills in online marketing, WordPress, SEO and technical support management. Experience in Internet research, data mining, data sorting, general office assistance, admin support and data entry. EXPERIENCE : 8+ Years CONTACT Virtual Assistance | Marketing | Admin Support Hubstaff / Upwork January 2016 - Present • Increased brand engagement across social media by 40% through user generated content driven campaign; • Responsible to manage data mining and leads optimization, company SEO rankings and improve opportunity conversion rates. Office assistance skills with negotiation skills for executive and business assistance. Responsible for data mining, data scrapping, and Internet research; Experience in local and global SEO and blog management with handson experience in content analysis and optimization. Conduct competitor analysis, keyword research and analyzing SERP data using Online tools Ahrefs, SemRush and Screaming Frog. Content building and optimization using MarketMuse and INK. Data driven analytics with Webmasters and Excel. Experience in setting up CRMs and manage email campaigns on automation tools like Oracle Eloqua, Mail Merge, Mailshake, Quickmail and others for product marketing and sales lead generation. Setup outreach programs for influencer reviews and feedbacks • • • • • • • • Freelance Experiences Real Estate | HomeSmart | Virtual Assistant January 2020 - April 2020 Worked on MLS listings on various sites, email management, file management, Internet research and website management. Real Estate | The Flynn Group | Admin Assistant November 2019 - April 2020 Responds to approximately 20 to 30 emails/cases a day. Handle internal or external escalation cases. Handles requests and questions from clients. Answers account related queries from 10 to 15 agents under my team. Responsible for follow-ups and daily reporting of the team. Email:-Skype: live:.cid.15c68a11f592a6cc SKILLS Critical Thinking Problem Solving Attention to Details Minimal Oversight Cross-functional Skills Honest & Dedicated Reliable to Work Team Player Individual Performer EDUCATION M.B.A / Marketing BPUT University Bachelor of Technology BPUT University Technology| Seismic | Admin Assistant/ Sales Enablement February 2020 - March 2020 Worked on data mining for contact details of C-Level Executives of 1000 companies. Marketing Agency | Vue500 | Virtual Assistant March 2019 - December 2019 Responds to client concerns on SEO and graphics. Work on Social Media post creation, scheduling and prospecting Work on SEO of websites. On-page SEO and back-linking. Profile building for branding purpose. Responsible for checking the quality of articles and working on the content analysis and optimization for blogs provided by my team members. Marketing Agency| Digital Ellipsis | Project Manager October 2017 - December 2017 Responsible for setting up the project management tools for business and team management. Worked on integrating the sales tool for lead generation and automation of lead management. Daily reporting of team members working remotely. Setting up Google tools and others for automated analytics and SEO tracking. Setup Google Analytics and Webmasters for tracking of website traffic. Print & Signs | 858Graphics | Virtual Assistant September 2017 - February 2019 Responsible for Internet research of products Designed and managed the company website. Worked on website content analysis and content optimization using MarketMuse. Responsible for lead generation via creation of landing pages, social posts and viral marketing. Manage the calendar, appointment setting, office support and various ad-hoc tasks. Print & Signs | Innovative Print Management | Order Processing August 2017 - July 2018 Responsible for processing of orders via amazon. Responsible for managing emails and customer support. Worked on profile building and graphics designing using Canva and Photoshop. General office tasks, appointment setting, and data entry tasks. Hospitality | NOCCi Residency | SEO Consultant March 2018 - April 2020 Responsible for branding and marketing of the hotel and restaurant. Worked on content analysis and on-page SEO. Worked on profile building and graphics designing. Setup analytics, webmasters and website integration tools for lead capturing and messaging. Responsible for setting up automated reports for SEO and analytics. Agro Farming | CanX CBD Processing Corp | Accountant/ Bookkeeper October 2018 - August 2019 Responsible for bookkeeping of account transactions. Worked with accountant for preparing books of accounts for Income tax return filing. Work on website designing and management. Internet research, data scraping and data entry of various documents as required. Responsible for adhoc requests, appointment setting, meeting notes and email management.