Versatile professional with strong experience in customer service, technical support, and sales, both in call centers and face-to-face environments. I have over three years of experience in sales, including B2B sales, across diverse industries such as mobile telecommunications, services and construction. In addition, I possess academic and practical experience in the field of biological sciences, particularly in tropical ecology. I have participated in ecosystem research projects and have also been involved in the real estate and construction sectors. I am recognized for my adaptability, excellent communication skills, and a results-driven approach focused on delivering high-quality service and customer satisfaction.