Leonardo Evardome

Leonardo R. Evardome Blk. 4 Lot 7 Gainesville Subdivision Bulihan Silang, Cavite 4118 --live:vhon.evardome (or- linkedin.com/in/vhonevardome Summary ● ● ● ● ● ● With strong customer service foundation and advanced technical skills attained from more than 7 years of experience in BPO companies. Highly experienced in product research and product listing (eBay, Amazon) acquired through more than a year of experience as Virtual Assistant (Work From Home). Graphic designer with advanced skill in Photoshop. Graduate of B.S. Business Management major in Marketing at Cavite State University. Fluent in English both spoken and written. Goal-oriented, team player, and with good leadership abilities. SKILLS Customer Service Troubleshooting (Tech Support) Adobe Photoshop Google Web Apps eBay and Amazon PROFICIENCY Expert Expert Advanced Advanced Advanced Work Experiences Virtual Assistant Virtual Assistant/Graphic designer November 2019 – March 2020 ● Responsible for creating and editing graphic designs for different social media websites (Facebook banner, YouTube banner and thumbnails). Administrative Assistant/Product Research & Lister October 2017 – August 2019 ● Responsible from researching salable products to listing them to my client’s different eBay/Amazon account, and optimizing the titles and the listing’s content. IBEX Global Philippines Technical Support Representative October 2015 – May 2016 ● Provides technical support for internet connectivity, email, and other basic computer problem. Harte-Hanks Philippines Technical Support Representative (Level 2) July 2014 – August 2015 ● Provides technical support for Android phones through phone, chat, and email. Telus International Philippines Inc. Technical Support Representative September 2013 – May 2014 ● Provides technical support for internet connectivity, IPTV, email, anti-virus, and other computer issues. 24/7 Customer Philippines Technical Support Representative October 2010 – August 2011 ● Provides technical support for internet connectivity, email, and other basic computer problem. APAC Customer Service Customer Service Representative October 2008 – August 2010 ● Provides pharmaceutical services to client’s contracted pharmacies, doctors, and members all over the U.S. West Contact Services, Inc. Customer Service Representative May 2007 – October 2008 ● Provides customer service regarding mobile phone service account. Answers queries about customers’ billing and some technical phone issues. Educational Background Tertiary- Cavite State University Indang, Cavite Bachelor of Science in Business Management major in Marketing Secondary- EARIST (Eulogio “Amang” Rodriguez Institute of Science and Technology) GMA, Cavite Personal Information Age: 37 Date of Birth: May 23, 1983 Place of Birth: Guadalupe, Makati Marital Status: Married Nationality: Filipino