Leonard Rei Naagas

Curriculum Vitae Leonard Rei Naagas General Virtual Assistant Amazon Virtual Assistant Shopify Virtual Assistance Customer Support Data Entry “Siri Who? Meet Your New Digital Hero!” Objective “Dedicated and detail-oriented Virtual Assistant with expertise in Amazon account management, data entry, customer support, and Shopify store assistance. Committed to streamlining operations, improving efficiency, and delivering exceptional service to clients and customers. Adept at multitasking, problem-solving, and leveraging digital tools to optimize workflows and boost productivity.” Mission To provide efficient, detail-oriented, and reliable virtual assistance by leveraging strong organizational, technical, and customer service skills. My goal is to support businesses in streamlining operations, optimizing e-commerce platforms (Amazon & Shopify), managing data with precision, and delivering exceptional customer support—all while ensuring productivity, accuracy, and client satisfaction. Vision To become a trusted and indispensable virtual assistant, empowering businesses to achieve seamless operations and growth through expert administrative support, data management, and customer centric solutions. By continuously improving my skills in ecommerce, automation, and client relations, I aim to be the go-to professional for entrepreneurs and companies seeking dependable remote assistance. General Virtual Assistant Mission: Offer seamless administrative support, task automation, and time management. Vision: Be the backbone of business efficiency by handling diverse tasks with precision. Amazon Virtual Assistant Mission: Optimize Amazon seller accounts through product listings, PPC management, and order processing. Vision: Help clients maximize sales and operational efficiency on Amazon. Data Entry Specialist Mission: Ensure 100% accuracy in handling spreadsheets, databases, and records. Vision: Be recognized for speed, reliability, and error-free data management. Customer Support Mission: Deliver quick, empathetic, and solution-driven support via email, chat, or phone. Vision: Enhance brand loyalty through outstanding customer experiences. Shopify Virtual Assistant Mission: Manage Shopify stores seamlessly, from product uploads to order fulfillment. Vision: Help e-commerce businesses scale efficiently with organized backend support. Would you like any refinements to better align with your personal brand or target industry? Let me know—I’d be happy to tweak it further! 😊 “Always On, Always Ready – Your 24/7 Virtual Partner!” Professional Work Experience -{fulltime} Senior Chef de Partie Star Group Star Group is one of NZ’s largest hospitality operators, with 50+ venues across the North Island. Merging Joylab & Kāpura, backed by DB Breweries & Heineken, we craft unforgettable experiences through people, product, and partnerships. Chef de Partie: Leads a kitchen station, ensures food quality and recipe accuracy, mentors junior staff. Requires strong culinary skills, teamwork, and strict hygiene adherence. -[fulltime] Commis Chef Shangri-La Philippines With over five decades of experience in Asia, we are committed to creating lasting value for communities and the environment by driving economic opportunities and engaging local stakeholders through our “Triple S” sustainability strategy. Commis Chef, I assist in food preparation, cooking, and plating while maintaining kitchen hygiene, managing stock rotation, and learning essential culinary techniques under the guidance of senior chefs in a fast-paced kitchen environment. -[fulltime] Chef Cravings Restaurant The legend began the night the first drop of that secret sauce touched a dissome swore it held memories, others claimed it was pure magic, but everyone in Macau knew: once you tasted it, you’d spend the rest of your life craving it. A chef im responsible for planning menus, preparing high-quality meals, and overseeing kitchen operations to ensure efficient and safe food production. They manage kitchen staff, maintain food safety standards, and create dishes that meet customer expectations. -[fulltime] Commis Chef St.Regis Macau The St. Regis Macao is an elegant five-star hotel in Cotai, Macau, offering luxurious amenities including pools, a spa, fine dining, and 24/7 fitness, all within the lively Londoner Macao complex near entertainment, shopping, and the airport. Commis Chef, I assist in food preparation, cooking, and plating while maintaining kitchen hygiene, managing stock rotation, and learning essential culinary techniques under the guidance of senior chefs in a fast-paced kitchen environment. -[Fulltime] Commis Chef Radisson Blu Hotel Oman The Radisson Blu Hotel & Resort in Sohar, Oman, is an upper-upscale beachfront property featuring three outdoor pools, a spa, the Al-Zafaran restaurant, ocean-view rooms, business facilities, and proximity to attractions like Silver Jubilee Park, Sohar Fort, and the Sohar Corniche. Commis Chef, I assist in food preparation, cooking, and plating while maintaining kitchen hygiene, managing stock rotation, and learning essential culinary techniques under the guidance of senior chefs in a fast-paced kitchen environment. Virtual Assistance Jobs July 2025 -Dec 2025{Part time} Amazon Prododuct Researcher Nayiam Mirranay Nayiam Mirranay is a driven Amazon FBA seller specializing in diverse, high-margin products, relying on data-driven research and strategic sourcing to stay competitive. He partners with me for expert product discovery, supplier connections, and market insights to scale his store profitably while minimizing risks Jan 2025-june 2025{Part time} Data Entry Specialist Dave Smith As the owner of a successful Illinois car dealership specializing in new and used vehicles, Dave Smith relies on me as his virtual data specialist to manage customer and inventory databases, analyze sales trends, optimize CRM systems, and generate actionable insights— ensuring efficiency, accuracy, growth, and an enhanced customer experience through tools like DealerSocket, vAuto, and Power BI July 2024- Dec 2024[Partime] Shopify Product researcher Theodore Johnson Theodore Johnson is a results-driven Shopify entrepreneur focused on dropshipping and private-label products. As his Product Researcher, I identify winning products, analyze competitors, vet suppliers, and spot trends to build a scalable, profitable e-commerce business. Jan 2024 - June 2024[Partime] Shopify customer support Marco li Marco Li is a busy Shopify store owner who relies on me as his dedicated virtual customer support agent to handle customer inquiries, order issues, and basic platform assistance— freeing him to focus on growing his business. He values quick, professional solutions to protect his brand reputation and appreciates proactive suggestions to improve efficiency. October 2023 - December 2023[Partime] Amazon Product researcher Thivan Easwarathasan Thivan Easwarathasan is an ambitious Amazon FBA seller specializing in private label and wholesale, relying on data-driven product research to grow his e-commerce business. As his Virtual Product Researcher, you’ll identify high-potential products, analyze market trends, vet suppliers, and optimize listings to maximize profitability and scalability. Education And Traning Education; 2004 - 2006 Associate in Hotel and Restaurant Management Arellano University Trainings Keepa........................................................................................ 2024 Product Research.................................................................... 2023 Zik - Analytics........................................................................... 2023 Product Listing............................................................................ 2023 Customer Support.................................................................... 2023 VA 101......................................................................................... 2023 Basic Excel................................................................................. 2023 Shopify Research...................................................................... 2023 Amazon research...................................................................... 2023 Food Safety............................................................................... 2020 Fire Hazard............................................................................... 2020 Charater Reference Name; Jeanette Dimarucut Company; Drillin Group Position; Store Manager Email;-Facebook; Your VA Buddy Name; Rueben Fraiser Company; Master Kong Restaurant Position; Cook Name; Caroline Chassagne Company; Servcorp Position; Admin Name; Crizanto Glodoviza Company; Hotchilly Position; Welder