Leonard Madu

LEONARD MADU- Ago Palace Way, Okota, Lagos PROFILE A highly skilled data analyst with expertise in Microsoft Excel, Tableau, SQL and Microsoft Power Bi. Detail-oriented analytical thinker who aims at transforming raw data and business objectives into meaningful insights. Self motivated individual with strengths in research, negotiation and costbenefit analysis. Very focused on continuous improvement and optimization in the face of demands on efficiency, functionality and performance. PROFESSIONAL EXPERIENCE 09/2024 – present Apapa, Lagos, Nigeria ARUO Maritime Services, Junior data analyst Used analytical methods to interpret complex financial data for enhanced decision making. Provided technical support during implementation stages of new analytical software across departments ensuring smooth transition and minimal disruption. Designed, implemented, coordinated and managed the database of the major clients of the organization. Gathered and organized data on vessel movement, oil haulage and other metrics. Reviewed and identified possible risks and opportunities through analysis. Inspected, diagnosed and analyzed data to identify trends, patterns and insights through dashboard visualization. 01/2024 – 08/2024 Apapa, Lagos, Nigeria Foundation For Sustainable Social Responsibility in Emerging Africa(FOSSREA), Data Collector Improved data accuracy by conducting thorough research. Adhered strictly to legal guidelines during all stages of the data acquisition process, maintaining utmost professional conduct. Collaborated with cross-functional teams to integrate relevant information into unified datasets. Provided insights for policy and decision making. 02/2020 – 12/2023 Oshodi, Lagos, Nigeria ABC Cargo Express, Assistant transport manager Organized weekly team meetings fostering better communication among staff. Developed comprehensive training programmes for new intake, boosting overall team competency. Resolved customer complaints promptly, maintaining good relationship with clients. Negotiated favorable contracts with fuel suppliers hence cutting costs. Collaborated with other departments to ensure smooth flow of operations across all areas of the organization. 02/2017 – 01/2020 Awka, Anambra, Nigeria Access Bank Plc, Direct sales executive Conducted thorough market research to identify lucrative sales opportunities. Resolved customer's queries promptly, improving client satisfaction rates significantly. Managed complex negotiations, resulting in successful business deals. Participated actively in weekly team meetings to discuss on steps to improve performance metrics. Constantly met and exceeded sales targets. Provided accurate and timely sales report and analytics to management which includes sales performance, customer acquisition and revenue growth. SKILLS Relationship building and networking. Team management and leadership. Strategic thinking and problem solving. Customer needs analysis and market research. Proficient in data analysis using Microsoft Excel, Microsoft Power Bi, Tableau, SQL. Expert in data visualization and highly confident in dashboard presentations. Effective communication and negotiation strategies. EDUCATION 11/2009 – 10/2014 Umudike, Abia State, Nigeria Michael Okpara University of Agriculture, Umudike, Bachelor of Science/ Agricultural Economics. LANGUAGES English AWARDS Health Safety and Environment 1,2,3, Novelle Center Ikeja Data Analytics using Microsoft Excel, Power Bi, Tableau, SQL., Welup Digital Academy Peace and Conflict Resolution, School of General Studies, Umudike. REFERENCES Available upon request.