Leonard Kithure Mutuiri

I am a results-driven business professional with a Master’s in Business Administration (MBA) and over 4 years of professional experience across operations management, business analytics, marketing, and project coordination. My background combines strategic thinking, data-driven decision-making, and hands-on leadership within both private companies and large organizations in Kenya.

From June 2022 to December 2023, I worked as an Operations Manager at Jay Enterprises, Nairobi, where I oversaw daily retail operations and led a team of 30 employees across multiple departments. During this period, I improved operational efficiency by 25% through process optimization, reduced stockouts by 30%, and implemented an ERP system that streamlined inventory management and reporting. This role strengthened my expertise in operations, supply chain coordination, team leadership, and business process improvement.

Earlier, I served as a Marketing Manager at Lafinda Ltd, Nairobi, where I led a team of 5 staff members in developing and executing marketing strategies. I managed a marketing budget of Ksh 5 million, increased brand visibility by 40%, and contributed to a 15% increase in sales through targeted campaigns and product launches. My responsibilities included market research, campaign planning, customer engagement analysis, and performance tracking.

In addition, I worked as a Business Analyst at Kenya Power & Lighting Company (KPLC) from May 2021 to May 2022. In this role, I conducted in-depth business and customer data analysis that resulted in a 6% reduction in operating costs and a 5% improvement in customer satisfaction. I prepared analytical reports for senior management and supported strategic planning using data-driven insights.

I also gained project-based experience as a Project Coordinator at GreenTech Solutions, Nairobi, between July 2020 and April 2021, coordinating renewable energy projects, managing budgets and timelines, and reducing project delays by 15% through effective risk assessment and stakeholder coordination.

My core services include Business Analysis, Operations Management, Marketing Strategy, Project Management, Data Analysis, and Business Research. I continuously invest in professional development and hold certifications in PMP, Google Analytics, and Advanced Microsoft Excel. My diverse experience enables me to provide practical, measurable solutions that help organizations grow, optimize operations, and make informed strategic decisions.