Leona Martin

Leona Martin 📍 Randburg, Gauteng | 📞 - | 📧-🔗 LinkedIn: www.linkedin.com/in/leona-martin-virtual-assistant-ab892235 Professional Summary Highly committed and detail-oriented administrative and finance professional with extensive experience in operations, office management, and customer service. Fully bilingual in Afrikaans and English, with a strong work ethic, loyalty, and integrity. Skilled in financial processing, workflow optimisation, and delivering exceptional administrative support to ensure smooth organisational performance. Core Skills • Bilingual Communication: Afrikaans & English • Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Sigma/Retail Office, Survey System, Lotus • Finance: Creditors & Debtors Management, Reconciliation • Administration: Quoting, Job Cards, Data Capturing, Filing, Stock Control & Procurement • Operations: Scheduling, Team Coordination, Site Maps • Customer Service: Sales, After-Sales Support, Client Relationship Management • Other: Attention to Detail, Problem-Solving, Time Management Professional Experience Operations and Finance Clerk SVA Holdings — April 2024 – Present • Manage creditors and debtors processes, ensuring accurate financial records and timely collections/payments. • Perform account reconciliations to maintain accuracy in financial data. • Prepare quotations and maintain site maps for operational planning. • Process job cards and ensure proper documentation for all projects. • Handle data capturing, filing, and general administrative support for finance and operations teams. Freelance Virtual Assistant Simplified VA — May 2021 – Present (Freelance) • Provide virtual assistant services including adhoc administration, word processing, data entry, translation, and transcription. • Assist small businesses and individuals with administrative and operational support remotely. Service Centre Manager / Administrator Paul’s Gates, Johannesburg — Mar 2012 – Sept 2023 • Oversaw service department operations, including technician scheduling and stock control. • Managed sales, after-sales service, quotations, and repair processes. • Maintained filing systems and ensured smooth daily operations. Freelance Administrator BC Research, Randburg — Dec 2013 – Oct 2023 (Company Closed) • Conducted data capturing, administrative tasks, and customer interviews for large-scale projects. Veterinary Shop Assistant / Co-Manager Limpopo Animal Clinic, Musina — Apr 2010 – Sept 2011 • Assisted with veterinary operations, reception duties, and procurement. • Managed debtors, creditors, and handled banking transactions. Office Administrator & Cashier Supervisor Saveway SuperSpar, Witbank — Aug 2008 – Oct 2009 • Managed office administration, data capturing, and creditors accounts. • Supervised cashier team and handled daily banking duties. Education Grade 12 with 2 Distinctions Languages Afrikaans — Native English — Fluent References Available on request.