Leon Mario Dsouza

“Our sincere thanks and gratitude to the AISATS team members.” - SAMUEL PRABHAKAR ASM, Bangalore, Emirates NEWSLETTER | APRIL-JUNE 2009 AISATS inaugurates its basketball team on 7th June 2009 BLUE SKiES IN THIS ISSUE Express Industry Council of India’s (EICI) new facility at AISATS Airfreight Terminal. Bangalore International Airport celebrates its one year anniversary. AISATS after successfully conducting a cricket tournament on the 5th of April 2009 for its staff, and having productively registered its cricket team with the KSCA, inaugurated AISATS Women’s Basketball Team on the 7th of June 2009, at 8:00 a.m., at Kittur Rani Chennamma Stadium, Jayanagar, Bangalore. Mr. Debashish Golder, Vice President Cargo, AISATS, inaugurated the Women’s Basketball Team, and also present from the management of AISATS to cheer on the players for a warm up and practice match were Mr. MG Somashekar, Assistant Vice President Human Resources, Mr. S. Venkata Subramani, Assistant Vice President Finance, Mr. Venu R., Manager Ramp Operations and Mr. Amit Singh, Manager Information Technologies. Mr. Sridhar, International Referee whose presence was much appreciated, provided positive guidance to the players. Active participation and high levels of enthusiasm were eagerly shown from the newly inaugurated team. AISATS 4 | www.aisats.in Cargo Handling Benchmarks. AISATS inaugurates its basketball team. “Keep up the good work.” - CHITRA SRINIVAS Assistant Manager (Traffic, Baggage Service) “Positive attitude with superior customer service.” - TOM WRIGHT General Manager ME India, Africa & Pak. designed by Exit Design | www.exitdesign.in Mr. Debashish Golder, Vice President (Cargo), AISATS, inaugurated the Women’s Basketball Team. AISATS Delhi Team meets with Airline Clients. This inauguration has certainly contributed to new friendships and enhanced motivation among colleagues, which AISATS will continue to develop with similar events as we move forward and are certain of AISATS Women’s Basketball Team winning a lot of trophies in the near future. “The team rose to the occasion, a job well done as always.” - SAMUEL PRABHAKAR ASM, Bangalore, Emirates Express Industry Council of India’s (EICI) new facility at AISATS Airfreight Terminal Express Industry Council of India’s (EICI) - Common User facility for Courier and Express Shipments located at the basement level of AISATS Airfreight Terminal, BIAL was inaugurated by Mr. P. Radhaksrihnan - Joint Commissioner of Customs ACC BIAL, Mr. R. K. Saboo - Chairman EICI, Mr. Farrokh Morena Secretary General EICI and Mr.Vijay Kumra COO EICI on the 26th of May 2009. The inaugural function was attended by the Trade, Airlines, Customs, Menzies Bobba Aviation Cargo and AISATS Cargo. This exclusive terminal with 10,000 sq. ft. of processing and office area has been granted separate Custodianship by Customs. The facility has been equipped with 3 X-ray machines and offices for Customs to handle both domestic and international export and import shipments. EICI facility at AISATS Airfreight Terminal, BIAL is the First in Southern India after establishing itself in Mumbai and Delhi. With this new facility, the tonnage through AISATS Airfreight Terminal, BIAL will initially pick up by around 100 tons a month and will soon reach 500 tons a month. AISATS 1 | www.aisats.in “We thank the entire team of AISATS for supporting us for the highest bonded and domestic cargo uplift out of BAIL”. Bangalore International Airport celebrates its one year anniversary Bangalore International Airport Limited (BIAL) opened for commercial operations on May 24th 2008, it was described as a day that would go down in the country’s aviation history. Over the past year, the airport has handled 8.7 million passengers and over 120,000 aircraft movements. 31 airlines currently operate from the airport, of which AISATS handles 12 international customer airlines and 4 domestic customer airlines for Ground Handling, 12 international customer airlines and 3 domestic customer airlines for Cargo. Over 80% of flight departures are on time at BIAL and the average wait time for delivery of the first baggage on the arrival belt is - ANAND N.PILLAI Duty Manager (Cargo Operations), Jet Airways Mr. Kwa Tjun Kyet, Senior Vice President (Cargo) & Mr. Debashish Golder, Vice President (Cargo) receiving a token of appreciation from Mr. Manish Kaushal, Manager (Airline Marketing) BIAL BIAL over the past two weeks preceding the birthday celebrations had festivities which have proved to be a great hit. The “Shop Maadi, Win Gaadi”, lucky draw promotion was successful in engaging the airport community at large and the fun activities at various offices including AISATS had everyone well entertained. We at AISATS have been show appreciation for our support and participation from Mr. Marcel Hungerbuehler – CEO of BIAL and we certainly look forward to sharing more exciting times together in the future. AISATS Delhi Team meets Airline Clients SATS Delhi Team has been very active meeting with airline clients to update them on the latest developments in relation to the AISATS Joint Venture. They have been in close contact and continuous talks on the rising developments with Malaysian Airlines, Singapore Airlines, Asiana Airlines, Continental Airways, EVA Airlines, China Southern, China Eastern, Air China and Emirates just to name a few. SATS Delhi Team has also been providing remarkable solutions to airline clients like Singapore Airlines and Malaysian Airlines in order to help AISATS 2 | www.aisats.in Since AOD i.e. 24th May 2008 to 31st March 2009, AISATS Air Freight Terminal Bangalore handled 47,191 tons of international cargo and 16,228 tons of domestic cargo thus totaling to 63,419 tons in slightly over ten months. In 2008/09 AISATS maintained a lead in market share at 54%. just 7 minutes, for both domestic and international arrivals. Clearly the operational efficiency is commendable. Mr. Alan Field and Mr. Joseph P Curau - Continental Airlines Cargo Handling Benchmarks (contd. on next page) “There were some great initiatives taken from you and your team members which helped us. It goes to show that we can achieve many things together as one team. Thank you for all the support you and your team extended.” For international cargo, the top most carrier for us was Singapore Airlines (SQ) which accounted for almost 20000 tons or 42% of the total international cargo. In the domestic front, NACIL (IC) carried maximum outbound cargo - 5207 tons whilst it was Jet Airways (9W) that carried highest inbound cargo at 3896 tons. The Office of Assistant Drug Controller Government of India along with a small laboratory facility will also be housed in AISATS Air Freight Terminal Bangalore shortly. This development will greatly assist trade and companies for regular movement of pharmaceuticals and bulk drugs through Bangalore. - SHILPA CHANDAN Emirates Mr. Harbans Singh, Mr. Raymond Kok, Mr. Simon Ng, Mr. Willy Koh, Mr. Karmjit Singh, Mr. Roy Ng, Ms. Tasneem Khan, Mr. Neeraj Sharma (JL), Mr. Kwa Tjun Kyet resolve their operational issues during crisis situations and have been involved hands on to make sure the airline clients are able to maintain and improve their record of on time performance. They are also meeting and addressing staff handling various flights and giving them sound knowledge that has certainly enhanced their confidence and motivational levels resulting in providing better services to our airline clients, who have in turn shown their appreciation for the performance standards maintained and improved upon by the handling teams, as well as the hard work put in by the Delhi Team. “The arrival and departure movements were very smooth and flawless.” - MANAV CHOPRA Asst. Manager (Operations) Universal Aviation, India AISATS 3 | www.aisats.in