Leon Blomberg

Leon Blomberg Sweden-Polite and professional Translator successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building longlasting, loyal customer relationships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Background includes working in international environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in English to Swedish translations. Focused Translator with highly developed understanding of Swedish language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Skills Customer support Calm disposition Verbal and written communication Client communication Fluency in: Swedish, English and Spanish Cultural expertise Document review Proofreading skills Active Listening Analytical and Critical Thinking MS Office Work History 2022-06 - 2022-12 Call Center Representative Norstat Sverige , Linköping, Sweden Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions. Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions. Sought out extra training opportunities to enhance customer relationship management abilities. Approved and terminated customer contracts upon request. Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another. Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension. Maintained message content, tone, and emotion as closely as possible. Offered language instruction to help clients improve language skills. Utilized active listening skills and cultural sensitivity to convey accurate interpretations. Translated documents from Swedish to English. Being flexible to help the client and to reach the deadline 2019-03 - 2019-08 Salesman Viafield Sweden AB, Stockholm , Sweden Increased sales by offering advice on purchases and promoting additional products. Upheld high standards of customer service by promoting and upselling new products and services. Developed and delivered engaging sales presentations to convey product benefits. Used customer insights to develop innovative sales strategies to increase sales. Generated new leads through networking and attending industry events. Provided verbal summaries of non-English documents for immediate use. Reviewed final works to spot and correct errors in punctuation, grammar, and translation. 2018-02 - 2019-02 Receptionist Assistant San Juan Hostel, Madrid , Spain Corresponded with clients through email, telephone, or postal mail. Confirmed appointments, communicated with clients, and updated client records. Provided clerical support to company employees by copying, faxing, and filing documents. Managed multiple tasks and met time-sensitive deadlines. Maintained confidentiality of information regarding clients and company. Resolved customer problems and complaints. Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers. Translated sdocumenfs from Spanish to English to facilitate for the clientele Education 2019-08 - 2020-08 Level B1: French French In Normandy - Rouen Continuing education in French Professional development completed in level B1 of the French language 2023-01 - Current Spanish Don Quijote - Playa Del Carmen Completed professional development in Mexican history and general culture. Focus on translation between Spanish and Engkish Software Excel Languages Swedish Bilingual or Proficient (C2) English Bilingual or Proficient (C2) Spanish Advanced (C1) French Intermediate (B1)