Leolou Andrian Dumaog Cabasag

Leolou Andrian D. Cabasag Blk 7 Lot 26 Valenzuela Heights Brgy. Bignay, Valenzuela City--OBJECTIVES PERSONAL DETAILS Experienced Credit Associate and Customer Service professional with a strong background in managing accounts, processing credit applications, and evaluating credit risk. Bringing expertise in financial analysis and customer service to support sound decision-making and deliver exceptional service. PROFESSIONAL EXPERIENCE SKILLS Eastwest Banking Corporation (March 2023 Technical Skills – Present) ➢ Familiarity with credit analysis tools and systems (e.g., CRM tools, loan origination systems) ➢ Advanced knowledge of banking regulations and credit policies. Gender: Male Citizenship: Filipino Date of Birth: Dec. 9, 1995 Credit Associate (Cards Pre-Evaluation) • Analytical Skills ➢ Credit and loan application evaluation ➢ Preparation of detailed verification ➢ Fraud detection and risk mitigation • SYSTEM KNOWLEDGE ➢ ➢ ➢ ➢ CRM tools (e.g., CRMNext) Loan Origination Systems (e.g., Finsurge) Pro2col and IBM I Access Client Solution Microsoft 365 Credit and Risk Assessment ➢ Evaluating creditworthiness through analysis of financial documents and credit history ➢ Ensuring compliance with credit policies and regulatory standards. Other Skills ➢ Strong attention to details in credit document review. ➢ Adaptability to handle high-pressure situations and changing workflows. ➢ Time management and ability to meet turnaround time (TAT) ➢ Quick learner with a strong ethical foundation. • • • Conduct credit verification and information gathering on all loan applications received to ensure that all relevant information is provided to Credit Officers to be able to make good and sound credit decisions. Based on the information gathered, recommend approval/rejection to Credit Officers, within credit policy and within agreed-upon service standards or turn-aroundtime (TAT) Highlight deviations from all applications verified based on approved credit policy. Check applications against payment history. Prepare and submit complete and reliable verification reports. Security Bank Corporation (June 2019 – February 2023) Better Banking Specialist (Voice and Non-Voice) • • • Handling Bank and Loan client inquiries, requests and complaints. Responsible for supporting The Center’s objective of providing quality service to Bank customers particularly through a robust and effective customer service & contact desk. Ensures that calls and emails regarding inquiries, requests, complaints, and other concerns are handled in a professional, efficient and timely manner. Educational Attainment Bachelor of Science in Information Technology STI College Novaliches- CHARACTER REFERENCE Mary Joice Tampoc Junior Assistant Manager Security Bank Corporation- Arvin Punzalan Assistant Manager Security Bank Corporation- I hereby certify that the above information is true and correct to the best of my knowledge. Leolou Andrian D. Cabasag Applicant Joseph Kendrick III Team Head - Manager Eastwest Banking Corporation-