LEOJ
DELA TORRE
Virtual Assistant | Executive
Assistant | Client State Coordinator
ABOUT ME
CONTACT
(--
SKILLS
Lead Coordinator
Customer Support
Leadership
Negotiation
Communication
Organization
Time management
E-mail management
TOOLS
Canva
Salesforce
Adobe Acrobat
Time Doctor
Slack
Google Calendar
Zoom
GoHighLevel
Outlook
Google Drive
Google Docs
Google Excel
EDUCATION
National College of Business and
Arts
Bachelor of Science in Hotel and
Restaurant Management
With 3 years of experience as a Virtual Assistant, Executive
Assistant, Project Coordinator, and a background in customer
service, I have developed strong skills in administrative
support, project management, and client relations. I excel at
managing schedules, coordinating tasks, and providing
excellent customer service. I am eager to contribute my
experience and work well in a collaborative, dynamic team
environment.
WORK EXPERIENCE
ULTRALIMINAL
EXECUTIVE ASSISTANT/PROJECT MANAGER TRAINEE
September 2024 February 2025
Monitor messages, and connection requests on behalf of the
executive, maintaining an active and professional online
presence.
Respond to emails on behalf of the executive, drafting
thoughtful replies or directing messages to appropriate team
members for action.
Support invoicing tasks, ensuring timely and accurate invoices,
addressing discrepancies, and following up on payments.
Provide research and data to assist the research team in
developing strategies for Business Development
Representatives (BDRs).
Design and update custom landing pages for clients, ensuring
alignment with their goals and optimization for conversions.
BRADIA TRANSPORT & BIG PROPERTY SOLUTIONS
EXECUTIVE ASSISTANT (PART TIME)
September 2024 February 2025
Manage executive's calendar, scheduling, communications, and
documentation.
Create custom Excel templates to track and report Bradia
Transport’s expenses.
Coordinate meetings and ensure effective team collaboration.
Oversee Key Performance Indicators (KPIs) for Real Estate
Virtual Assistants.
Schedule appointments with potential leads and ensure followthrough.
Arrange and optimize travel plans, including flights and
accommodations.
SOUTHEAST PROPERTIES INVESTMENT NETWORK
COLD CALLER
April 2024 - July 2024
Cold call people using a given phone directory to buy properties
that are under foreclosure.
Answer incoming calls from prospective customers.
Use scripts to pre-qualify property owners.
Ask probing questions about their property.
Takes note of the reasons why the owner wants to sell.
Forward a prospective lead to the contract closers via Slack.
KFM 24-7 LTD.
September 2022 - April 2024
CLIENT STATE COORDINATOR
Responsible for Bath & Body Works and Victoria’s Secret in California.
Managing maintenance for clients’ businesses or properties.
Addressing reported issues related to store or properties maintenance.
Assigning/deploying technicians to each stores.
Handling outbound & inbound calls from store managers and
corporate.
Process tech’s invoice and hand over to accounting.
Key Clients include Lbrands (Victoria’s Secret & Bath & Body Works.
24-7 INTOUCH MANILA
November 2021 -July 2022
CUSTOMER SERVICE REPRESENTATIVE
Takes Inbound and Outbound calls.
Answers inquiries for bookings, during and after their stay.
Assists guests in managing booking details, such as modifications,
cancellations, or special requests before their stay.
Provides basic information about Airbnb.
Helps the guests and hosts with their accounts.
Helps Guests reach out their Hosts if something happens before,
during, or after their stay.
Provides fair resolutions to both parties if they cannot reach an
agreement.
SYNERGY DIRECT FUNDING
October 2021 - March 2022
COLD CALLER
Cold calling business owners. (Business to Business)
Pre-qualifying leads and sending their profiles to premium lenders.
Supporting premium lenders with prospect leads.
Making outbound calls to business owners to check about their need for
additional funds for business expansion or acquiring new equipment, etc.
ESCALA TAGAYTAY
April 2017 - October 2021
BELLMAN/FRONT DESK ASSOCIATE
Greeted guests upon arrival, assisted with luggage, and escorted them to
their rooms as a Concierge.
Provided guests with information about the hotel and its amenities to
enhance their stay.
Managed guest check-ins and check-outs as a Front Desk Associate,
addressing inquiries and requests during the process.
Conducted audits of guest folios to ensure accuracy.
Handled guest complaints and provided fair and effective resolutions.
Reported daily hotel sales and tracked in-house inquiries from guest calls.
Answered inbound calls from guests, providing information and assistance
as needed.
I would be delighted to discuss how my skills and experience align with the Executive Assistant role.
Should my application meet your expectations, I am available for an interview at your earliest
convenience. I look forward to the opportunity to contribute to your team and collaborate on
achieving your goals.
Leoj C. Dela Torre
Virtual Assitant/Executive Assistant
Certifications
Jan 16, 2025
Leoj Dela Torre
has successfully completed
Foundations of Project Management
an online non-credit course authorized by Google and offered through Coursera
Amanda Brophy
Global Director of Google Career Certi cates
Verify at:
https://coursera.org/verify/G4AWMYC7VE4J
Coursera has confirmed the identity of this individual and
their participation in the course.
