Leo Alfred Mosquera

. LEO ALFRED A. MOSQUERA VI RT UAL A SSISTA NT CONTACT --Digos City, Davao Del Sur, Philippines https://www.linkedin.com/in/leoalfred-mosquera- PROFESSIONAL PROFILE My natural ability to navigate and use technology helped me in discovering and utilizing my expertise on the internet and the use of computer applications. I have been a Virtual Assistant for a social media marketing agency, for two years. During my stay, the company was able to reach its 6-figure goal. I am now ready to take my skills and capabilities to the next level. PROFESSIONAL EXPERIENCE G en era l V ir tu al A ssi st an t Virtual Pal || Philippines || February 2022 – July 2022 EDUCATION B.S IN MECHANICAL ENGR. || CENTRAL MINDANAO UNIVERSITY || UNDERGRAD ||- B.S ACCOUNTING INFORMATION SYSTEM || DAVAO DEL SUR STATE COLLEGE || UNDERGRAD ||- SKILLS ❖ PROFESSIONAL ❖ ❖ ❖ ❖ ❖ ❖ ❖ GREAT ENGLISH COMMUNICATION (WRITTEN AND SPOKEN) COMPETENT COMPUTER SKILLS MULTI-TASKER CUSTOMER SERVICE CUSTOMER RELATIONSHIP MANAGEMENT SKILLS TEAMWORK AND COLLABORATION TECHNICAL ❖ ADOBE PHOTOSHOP (BASIC – INTERMEDIATE) ❖ GMAIL ❖ MICROSOFT WORD/EXCEL ❖ CANVA ❖ GO HIGH LEVEL ❖ FACEBOOK BUSINESS MANAGER ❖ CLICK FUNNELS ❖ ZAPIER ❖ ASANA ❖ SLACK • Entrusted with two different accounts handling client prospecting through CRM, • And engaged in cold email outreach, sending 1000 emails daily and setting appointments on calendars. • Contributed to the company’s client productivity and growth by consistently providing booked appointments. G en era l V ir tu al A ssi st an t / Ad mi n A ss is ta nt New Age Media Online || San Diego, CA || Mar. 2020 – Jan. 2022 • Engaged in prospecting and lead generation that contributed to achieving the 6-figure scale. • Maintained and updated the company's back-end system, which increased process efficiency and customer/client satisfaction. • Performed administrative and clerical duties, which gave more time for employers to focus on more important tasks. • Improved visual graphics for the owner's YouTube Channel, which attracted more viewers and subscribers. Trai ne r/ Ad mi n St af f MJC Call Center || Philippines || Feb. 2018 – Mar. 2020 • Facilitated hiring process strategies which increased company employment up to 30%. • Improved training and orientation of company rules and policies, which increased employee (newly hired) retention by 80%. • Produced quality and ready-in-action newly hired employees within a short training experience.