I am a self-motivated and highly organized individual with 3 years of experience with Telcom Kenya Limited.in maximizing customer satisfaction and loyalty, I possess the knowledge and skills that will allow me to contribute toward Breakthrough’s success.
My expertise lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, customer expectations and requirements. Throughout my career, I have managed customer communications—including inquiries, complaints, orders, reservations, and cancellations—to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with a broad array of cultures and personalities positions me to become an immediate asset to your company.