Lennon Vieira Zanchet

Lennon Vieira Zanchet Developer Mobile/Front End | HTML | CSS | JavaScript | Dart | Flutter | Swift | SQL São Braz, Curitiba, PR - Brazil | - |- ​ linkedin: https://www.linkedin.com/in/lennon-zanchet-a1/​ github: https://github.com/lennonzanchet Objective​ ​ Developer with 2 years of study in academic experiences and practical projects in various languages and technologies. I'm looking for an internship or junior opportunity to apply and expand my knowledge of software development and digital solutions, with a focus on the front end and mobile. Knowledge Stacks: JavaScript, Swift, Dart, HTML, CSS, SQL. Frameworks and tools: Flutter, React.js, Node.js, Bootstrap, Git/GitHub, Docker Database: MySQL, PostgreSQL Cloud computing: AWS (EC2, S3, Lambda) Methodologies: Scrum, Kanban​ ​ English B1 Experience Shareweb LTD - Administrative Assistant - May 2017 - March 2018 ●​ Issuing invoices and controlling payments. ●​ Organizing client documents and contracts. ●​ Administrative support for the technical team. ●​ Managing spreadsheets and financial/operational reports. ●​ Stock control of equipment and materials. ●​ Scheduling and monitoring installations and maintenance. ●​ Help with billing and collection. ​ Services Group - Telemarketing Operator - March 2020 - May 2021 ●​ Inbound customer service to answer questions about invoices, limits and due dates. ●​ Registration and follow-up of customer requests. ●​ Support with cancellations, renegotiations and issuing duplicates. ●​ Solving problems related to using the card. ●​ Forwarding requests to responsible areas. ●​ Service focused on customer satisfaction and meeting quality targets. ​ Consulta Remédios - Customer Experience - April 2022 - June 2024. ●​ Customer service and support via chat, e-mail and telephone. ●​ Solving problems related to orders, payments and deliveries. ●​ Monitoring the customer journey to ensure a positive experience. ●​ Collecting and analyzing feedback to improve services. ●​ Supporting partner pharmacies on the platform. ●​ Monitoring satisfaction and NPS metrics. ●​ Collaborating with internal teams to optimize processes and resolve customer demands. ​ Education Systems Analysis and Development Pontifical Catholic University of Paraná - February 2023 - December 2025 ●​ Relevant Subjects Studied: ●​ Programming and Development: Algorithms, Data Structures, Object-Oriented Programming (Java, Python), Web Development (HTML, CSS, JavaScript, PHP), Database (SQL). ●​ Infrastructure and Security: Cloud Computing (AWS), Computer Networks, Information Security. ●​ Software Engineering: Agile Methodologies (Scrum, Kanban), UX/UI, Systems Analysis and Modeling (UML), Project Management ​ Courses DIO - Flutter Specialist Training - 72 hours. ​ DIO - iOS Developer Training - 57 hours.​ DIO - Github Certification Training - 10 hours.​ DIO - SQL Database Specialist Training - 72 hours.​ DIO - Scrum Master Certification Training - 22 hours. ​ DIO - JavaScript Developer - 39 horas.