LENA ISAAC
Skegness, PE25 3EH | - |-
Summary
My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued
professional growth and to be exemplary in whatever endeavors I would have to undergo for the prosperity of the
company. I believe that I am an assiduous individual and have always dedicated myself, my talents and my profound
abilities to ensure the successful accomplishment of any goals. My positive attitude and willingness to give 100%
makes me a valuable asset to any atmosphere I am placed in. I am confident that my skills will be beneficial and
have a favorable impact on your organization.I look forward to hearing from you in the near future and hope to
schedule an interview in which I hope to learn more about your company, its goals, and plans and how I may be able
to contribute to its continued success and affluence.
Experience
Client Service Manager
ResidentialGTA
Outbound calls to new leads
SMS to current and new leads
Saved search properties
Email clients
Organize leads in database
Set appointments
07/2021 to 01/2024
Personal Assistant/Receptionist
06/2020 to 08/2020
Otscom Enterprises
Company Overview: Canadian Company
Relay voice messages
Customer service calls with tracking software for tickets, escalations and resolutions with proper follow ups
Work order creation with daily time and material reports from the field technicians
Assist with AR and AP
Call and conduct interviews for potential employees
Social media marketing
Daily advertisements postings (Kijiji and Indeed.com) and follow ups with applicants
Canadian Company
Sales Representative
Life's A Beach Store
Company Overview: The Rodney Bay Marina
Greet Customers
Assist customers with needs around the store
Social Media Marketing
Answer calls and relay messages
Complete banking duties
Assist on the cash register and closing of store
The Rodney Bay Marina
01/2020 to 03/2020
Saint Lucia
Customer Service Agent/Employment Verification
Km2 Solutions
Verification of loan documents
Verification of Employment for loan applicants
01/2017 to 09/2019
Union, Saint Lucia
Customer Service Representative/Sales Agent
1-888-GO-ANSWER
Research on different products
Place orders
11/2016 to 01/2017
Bisee, Saint Lucia
CER (Sales)
OJO Labs
Make outbound calls
Research properties
Make sales (referrals)
Skills
Time Management:
Leadership & Communication
Phone Etiquette
Customer Service Operations
Client Services
Concierge Services
Microsoft Office
Virtual Assistance
Custom Section
To be exemplary in what is required of me and to attain the available position.
Hobbies and Interests
Reading
Working with and helping others
Planning and Organizing
Education
Entrepot Secondary School
07/2016
Saint Lucia