VIRTUAL ASSISTANT
zehcnaS
leumeL
ABOUT ME
A virtual assistant aimed to provide ease to my clients'
workload. I will take care of the works that consume my
client's time so they focus on earning more for their
businesses. Can multi-task with less supervision and be
highly organized. Proficient in admin works, self-taught in
photo and video editing. Well-versed in Excel, Powerpoint,
MS-Word, Google sheets, calendly.
EDUCATION
University Of Cebu - Banilad- | BS Nursing
EXPERIENCE
Oct 2019May 2021
Virtual Outsource Support
Chat Support Agent
Tasked with customer retention, support for
customer's queries. In charge of sales for
subscription. Tasked with on-boarding of new
customers and subscribers.
Oct 2015 Mar 2016
CK Builders Inc.
Construction Site Nurse/ Safety Manager
Tasked with site safety in accordance to government
laws and mandates.
Prepares data for comparison of total worked hours
with no accidents.
Submission of monthly reports to the management
for compliance with existing laws.
Conducts meetings with project manager and
subcontractors in matters with health and safety.
Monitoring and inventory of first-aid and medical
supplies allocated during the duration of the
construction project.
First responder when untoward incidents happen onsite
Feb 2014Oct 2015
Probuilders Incorporated
Construction Site Nurse / Safety Manager
Worked closely with the management in matters of
health and safety.
Coordination with other site management for matters
of health issues and safety concerns in accordance
with government and labor laws.
Conduction of daily toolbox meetings with site
personnel for promotion of health and site safety.
First responder when untoward incidents happen onsite.
Monitoring and inventory of first-aid and medical
supplies allocated during the duration of the
construction project
July 2013 Jan 2014
Stream Global Services
Technical Support Representative
Tasked with the resolution of customer's queries with
regards to their installed accounting program's
problems.
Immediate resolution for proper filing of taxes.
Work closely with customers via screen sharing if
customer is unable to follow resolution procedures
Renewal and upgrading of customers' subscription
Jun 2010 Dec 2010
Qualfon
Customer Service Representative
Tasked with customers immediate concern with their
subscription
Tasked with onboarding of new subscribers, renewal of
current subscribers, customer retention, migration of
current phone number to other phone company.
Technical support for customers having problems with
their cellular phone units.
SKILLS
Admin Works
Customer Support
Technical Support
Photography
Transcription
Videography
Data Entry
CONTACT
--www.linkedin.com/in/lemuelsanchez
