LEMUEL MAY LANDICHO
CUSTOMER SUPPORT I SALES VA I PROPERTY MANAGER
PROFESSIONAL EXPERIENCE
-
I am a dedicated, approachable, and industrious individual
who takes great pride in consistently delivering
outstanding customer service. My ability to handle
customer inquiries and resolve issues, coupled with my
pertinent professional background, positions me as a
valuable asset to any company I join.
Calaca, Batangas 4212
WORK EXPERIENCE
0951 - 123 - 4792
SKILLS
Customer Service
Property Manager I Stay With Dave I 2023
Communicate with guests (Inquiries, Concerns, Reservations)
Send alteration and resolution request via Airbnb
Verify ID’s and Credit card details
Problem Solving
Creating Click up tickets for maintenance issue
Leadership
Check the quality of the cleaning by uploading the after
Technical
cleaning photos in Breezeaway app.
Communication
LANGUAGES
Cleaning Management I Squeaky I 2023
Do the cleaner's schedule
Communicate
with
the
Cleaners
for
English
assignments
Filipino
Handles maintenance and guest request
TOOL USED
Slack
Asana
Click Up
Airbnb
their
cleaning
Request unit supplies request
Manage the door codes and lockboxes
Call those clients who gave negative feedback and offer a
resolution as soon as possible
Sales Assistant I Banana Solar I 2021
Calling those new leads who are interested in our solar
system.
Guesty
Responding to those inquiries of what would be the possible
Dialpad
or best solar system we can provide. Depending on the size
Zendesk
and type of the roof .
Breezeaway
Property Manager I RenJoyBnb I 2022
Properly address those concerns from guest
Engage with guest (Handling inquiries, Addressing concerns,
Managing reservations)
Update cleaning schedule
Send alteration and resolution request
Verify and accept reservation
Create a work order for a
maintenance issue
EDUCATION
Rizal College of Taal 2014 - 2018
Bachelor of Science in Criminology