Lemuel Duyag

PROFILE INFO As a Virtual Assistant with GoHighLevel Expert, managing customer interactions, automating tasks, and ensuring a smooth sales and marketing funnel. This will free you up to focus on core business activities while strengthening customer relationships and brand loyalty. FULL TIME JOBS LEMUEL DUYAG VIRTUAL ASSISTANT GRAPHIC DESIGNER CUSTOMER SERVICE GHL Expert Level 9 - Responsibilities and achievements: Go High-Level Saas Management Word Press Web Design Video Editor Marketing Designer CONTACT Phone - Email- Address Mandaue City, Philippines Google Analytics Zapier Graphic Designer/ Supervisor Appsmachina.com - Responsibilities and achievements: UI/UX Designer Wireframe preparation UX Tester Design Icons and logos CSS Front End Preparation HTML Design EDUCATION Customer Service Representative Amazon.com - Bachelor Of Philosophy - Responsibilities and achievements: Assisting customers in processing purchases in Mater Redemptoris the country of Canada for amazon.ca College Answer incoming calls and respond to customer’s emails for the customers of United States on our amazon.com site. AWARD Management and resolve customer complaints dentify and report problems to supervisors. Provide product and service information to Amazon Best Agent of the Year 2021 Amazon Top 1 Agent 2020 Monthly Top 10 Agent 2019 customers Research required information using available resources Research, identify, and resolve customer complaints using applicable software Route calls to appropriate resources TOOLS Tech Service Representative Adobe After Effects Responsibilities and achievements: Adobe Dreamweaver Adobe Illustrator Adobe InDesign Adobe Lightroom Adobe Photoshop Adobe Premiere Pro Adobe XD Canva Corel Draw Microsoft Office Blender Unreal Engine Visual Studio Wix - Microsoft.com Technical Support for Windows Computer and Microsoft Office 365 Process the purchase of Microsoft Office Subscription Trouble Shoot Microsoft Office Issues Basic Troubleshooting on any computer issues Support issues on Microsoft Office for Windows Support issues on Microsoft Office for Mac Support issues on Microsoft Office for Mobile Phone •deliver remote technical services to customers. EXPERTISE Wordpress Shopify TRAININGS Amazon leadership 2018 Amazon Message us Graphic Design Branding Video Editing Tech Service Customer Service SEO & Marketing training Amazon Email Support Training SKILLS Amazon Customer First Training Microsoft Office 365 Technical Service Training Straight Talk Customer Service Straight Talk Telecommunications Product knowledge and Customer Service Customer Service Certification NCII 2017 Leadership Peak Highly organized and Efficient Ability to work with less supervision Ability to work under pressure Hardworking Ability to work independently or as part of a team Capable to work in environments to set deadlines. Ability in oral and written correspondence with an exceptional attention to detail. Highly organised with a creative flair for project work. Enthusiastic self-starter who contributes well to the team. Adaptability on different personalities and environments. Performance Training Amazon E-Commerce Product Knowledge and Customer Service MY REFERENCE Facebook Ads Wix Website Creation Wordpress Angelo Bation Frederick Yballe Appsmachina / CEO Amazon.com / Supervisor - -