Leira Puzon

LEIRA JOY PUZON PROFILE Results-driven Virtual Assistant with 3 years of expertise in streamlining administrative processes and delivering toptier customer service. Known for optimizing workflows using productivity tools, ensuring consistently exceeding efficient performance operations, goals. Ready and to enhance your business with exceptional support and a commitment to growth. CONTACT Nueva Ecija, Philippines EDUCATION Samuel Christian College 2021 - 2023 (Undergraduate) - Bachelor of Science in OFFICE ADMINISTARTION - EXPERIENCE SKILLS Hey Girl Hey Boutique GRAPHIC DESIGN COMMUNICATION TIME MANAGEMENT FAST LEARNER Virtual Assistant October 2024 - March 2025 Creating and managing websites using WordPress on Bluehost, engaged with target clients, and handled social media management, including content creation and posting to boost brand visibility and engagement. VIDEO EDITING MULTITASKING ADMINISTARTIVE SUPPORT PROPERTY RESERCH ADAPTABILITY Haque Investment RE Cold Caller July 2024 - Sept 2024 Making outbound calls to prospective homeowners and clients, building rapport and trust, gathering key information, scheduling appointments for real estate experts, and maintaining accurate records of interactions and leads. TOOLS GOOGLE SUITE CANVA Lion Mind X / Dean Maden Virtual Assistant May 2024- June 2024 Uploading and scheduling social media posts, inputting new customers or members into the system, CAPCUT managing community interactions, handling SKYPE inquiries, and managing administrative tasks and ADS POWER member data. ASANA SLACK TRELLO MANYCHAT WEBSITES JPDV Mental Performance Virtual Assistant Sept 2023- Jul 2024 Uploading content to social media, managing online communities and engagement, responding to emails and inquiries, coordinating client materials, NETRONLINE PROPSTREAM downloading/uploading files from Zoom and YouTube, and managing website content hosted on Kajabi. MARYLAND JUDICIARY REGISTER OF WILLS MDLANDREC ADE, Inc. (upwork) SDAT Real Estate Title Examiner / Cold Caller Jan 2023 - Sept 2023 KAJABI SKOOL.COM MIGHTY NETWORK Identifying the current property owner, reviewing SQUARESPACE deeds, chaining, deed of trust, mortgage details, OPUSCLIP SCOREAPP ACTIVE CAMPAIGN agreements, liens, easements, covenant conditions and restrictions, taxes, and the legal description of the property. Pulling tax records, Grantor/Grantee information, and LATER.COM verifying the property address, Assessor Parcel FACEBOOK META Number (APN), and legal description. TIKTOK INSTAGRAM Contacting homeowners to inquire about their interest in selling their property. READYMODE ZILLOW PODIO BUFFER CLIICKSEND Conectrix Telemarketing Solution Appointment Setter Aug 2021 - May 2022 WORDPRESS BLUEHOST TRIVE Contacting random customers and businesses to promote a cleaning service, scheduling appointments when available, gathering basic customer or company information, confirming appointment details, and ensuring appointments do not overlap in date or time.