LEILA
MAE
POSADAS
Lipa 4217-
To work and get involved in a company where I can learn new skills, improve myself and contribute with grit and through
hard work together with others, while also helping in attaining its goals and objectives.
WORK EXPERIENCE
Transcriber/Analyst
QA World
November 2020 to Present
• Listened to recorded or live audio files and converted them into text.
Sales Representative
Versatel Marketing - Fort Lauderdale, FL
October 2020 to Present
• Qualified leads for Health Insurance through outbound and inbound calls and transferred them to licensed agents/senior
brokers.
My Store Marketing
Golden Arches Development Corporation - Lipa
May 2016 to December 2016
• Paid close attention to customers' concerns and addressed their queries and achieved an exceptional level of customer
service.
• Influenced growth of business by collaborating with al departments including sales, service, finance, and registration.
EDUCATION
Bachelor's Degree in Industrial Engineering
University of Batangas - Lipa City
June 2015 to May 2020
SKILLS
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Microsoft Office Skills
Customer Service Skills
Active Listening Skills
Communication Skills
Interpersonal Skills
Time Management Skills
LINKS
https://www.facebook.com/leilaposadas
https://www.linkedin.com/in/leila-mae-posadas-07251b173
CERTIFICATIONS AND LICENSES
Certified Lean Six Sigma Yellow Belt
December 2019 to Present
A Certified Lean Six Sigma Yellow Belt is a professional who is well versed in the foundational elements of the Lean Six
Sigma Methodology, who leads limited improvement projects and/or serves as a team member as a part of more complex
improvement projects lead by a Certified Green Belt or Certified Black Belt, typically in a part-time role. A Lean Six Sigma
Yellow Belt possesses a thorough understanding of the elementary aspects of the Lean Six Sigma Method including
competence in the subject matters contained within the phases of Define, Measure, and Control (DMC). A Lean Six Sigma
Yellow Belt understands how to implement, perform, interpret and apply Lean Six Sigma in a skilled yet limited and/or
supportive context.
ADDITIONAL INFORMATION
Skype ID: leilamaegilhangposadas_1
