Leila Mae Coronel

 Leila Mae Coronel PROFESSIONAL SUMMARY Detail-oriented and tech-savvy with strong organizational skills and proficiency in Google Workspace AI tools including ChatGPT, Canva AI, Gemini and Data scraping tools like Apollo. Seeking an entry to intermediate level Virtual Assistant position to support busy entrepreneurs with administrative tasks, calendar management, digital communications and data sourcing. Known for fast learning, proactive communication, and thriving in remote work environments. KEY SKILLS Calendar Management | Email Correspondence | Data Entry | Data Scraping | Google Workspace (Docs, Sheets, Slides, Drive) | Canva | ChatGPT / AI Tools | Zoom / Google Meet | Time Management | Attention to Detail | Proactive Communication. TECH PROFICIENCY Productivity: Google Workspace (Docs, Sheets, Slides, Drive, Calendar), Apollo io, Instant data scraper AI Tools: ChatGPT, Canva AI, Gemini Communication: Zoom, Google Meet, Whatsapp, Discord Project Management: Hub-spot Design/Social Media: Canva, Cap-Cut EDUCATION Bachelor of Science in Hotel and Restaurant Management STI College Santa Maria Bulacan, Philippines -) Relevant Coursework: Business Communication, Organizational Management, Customer and Hospitality Service Management, Data encoding. RELEVANT EXPERIENCE Store Supervisor Al-Jhen’s Restaurant /January 2018 - January 2023 > Supervised daily store operations, managed staff schedules, and ensured smooth workflow, improving overall team productivity and reducing customer wait time. > Handled customer inquiries and complaints professionally, resolving issues promptly and maintaining high customer satisfaction. > Monitored inventory levels, prepared sales reports, and maintained accurate data records, ensuring organized documentation and zero stock discrepancies. Chat Moderator Chatmore.com [September 2024-February 2026] > Managed 100+ daily live chat interactions, ensuring timely and professional responses while maintaining platform guidelines and client satisfaction. > Tracked user activity and prepared daily performance reports using Google Sheets, helping the team identify trends and improve response efficiency. REMOTE WORK READINESS Internet: Primary: PLDT Fiber 50 Mbps | Backup: Smart mobile data hotspot Power Backup: UPS with 2-hour battery | Nearby coworking space as contingency Equipment: Personal laptop ASUS VIVOBOOK (i5/12 GEN) | Noise-cancelling headset | HD webcam Availability: Available for US/UK/AU time zones | Open to graveyard shift