Leila L. Roque

LEILA L. ROQUE ADMINISTRATIVE SUPPORT BASIC INFORMATION I am a professional bank employee for more than 20 years of experience which ensure consistent delivery of wow customer experience at all times. My CONTACT Email Add: leila.l.roque @gmail.com professional experience stems from years of providing excellent engagement on the administrative task itself, produce good results of setting goals, creative problem solving and building loyalty, team player and collaborator, forward thinker who brings a broad perspective to brand and promotion development. Calamba Laguna, Philippines EDUCATION Colegio de San Juan de Letran B.S. Psychology- SKILLS PROFESSIONAL EXPERIENCE Assistant Business Manager - Bank of the Philippine Islands November 1997-May 2018 Promote an organized and controlled environment on different levels of job functions. Had produced high-performing operations consistent with the deliveries of reaching our business targets. Had collaboration and performed all the administrative skills from day to day transactions such as email handling, calendar Data Entry management, data encoding, typing, research and filing. Established a wide array Transcription of positive results to ensure quality service for customer satisfaction. Built in with Typing Email Management Calendar Management Customer Service Skills Research Sending Invoices Filing strategic planning on assigned tasks to have an excellent result on the business goals.