Leila Karla Gadian

GADIAN, LEILA KARLA L.  2808 Everlasting St., Elvinda Village, San Pedro, Laguna 4023 - / - /- CAREERTo make a significant contribution to a company that will hone my OBJECTIVEabilities and personality, enrich my knowledge and encourage me to work to the best of my capabilities. EXAMINATIONSLicensure Examinations for Teachers (LET) PASSEDTaken: 27 August 2006 WORKProcess Associate (collections) – Genpact Philippines EXPERIENCE5132 Bldng., Northgate Cyberzone, Filinvest Corporarte City Alabang, Muntinlupa City 19 October 2013 – 02 August 2016 Market Research Specialist – Sahler and Co. (upwork) 14 March 2012 – July 2014 Customer Service Representative – APAC Customer Services Inc Northgate Cyberzone, Filinvest Corporate City Alabang Muntinlupa City 27 December 2010 – 26 October 2011 Customer Service Representative – IBM Daksh Business Process Services Phils. Inc. Edsa Square, Shaw Blvd, Mandaluyong City 21 May 2010 – 30 November 2010 Customer Service Representative – GE Money Servicing Inc. Northgate Cyberzone, Filinvest Corporate City Alabang Muntinlupa City 2 February 2009 – 20 April 2010 Operations Associate, Collections Department HSBC Electronic Data Processing (Philippines), Inc. 5150 North Bridgeway cor. Northgate Avenue Northgate Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City 16 June 2008 – 10 December 2008 Technical Support Representative -Accenture Customer Contact Services Cybergate 2, Boni, Mandaluyong City 22 March 2007 – 15 February 2008 Psychometrician, Elementary and High School Department – Guidance Office, Amazing Grace School, San Vicente, San Pedro, Laguna 6 November 2006 – 10 March 2007 Teacher trainee, Elementary Department – GS1 Cluster B, MariaMontessori Foundation, Caimito Drive, Ayala Alabang Village, Muntinlupa City, 4 April 2005 – 12 September 2005 Psychometrician, Elementary Department– Guidance Office, San Lorenzo School, San Pedro, Laguna, 13 May 2002 – 31 March 2004. EDUCATIONAL Post-graduate:PGMA – TESDA Scholarship ATTAINMENTCall Center Training Informatics International College Indo-China Drive Northgate Cyberzone Filinvest Alabang Corporate City Muntinlupa City November – December 2006 Certificate in Teaching Program (Pre-requisite course in masteral studies on Guidance and Counseling) Philippine Normal University Taft Ave., Manila November 2003 – February 2006 Practicum – Student Teaching (Pre-requisite leading to a diploma in CTP) Observe, supervise and teach students. Philippine Normal University Center for Teaching and Learning January – February 2006 College:BS Psychology Colegio San Agustin Juana l, Biñan, Laguna 1998 to 2002 High School:Casa del Niño Science High School Pacita Complex, San Pedro, Laguna 1995 to 1998 Canossa School Sta. Rosa, Laguna 1994 to 1995 Elementary:San Lorenzo School of San Pedro United San Pedro Subdivision San Pedro, Laguna 1988 to 1994 SEMINARSParticipant, Developing a Power Image for Leadership – ATTENDEDA seminar on dressing, acting, talking right to develop a professional image -Performing Arts Theater, University of Perpetual Help System Biñan, Laguna 23 November 2002 Participant, Negotiating Your Way to Success – A seminar on the basic steps, strategies and tactics in negotiating -Performing Arts Theater, University of Perpetual Help System Biñan, Laguna 23 November 2002 Participant, Web Page Design – A seminar on the fundamentals of Web Page Design using HTML -Computer Room, Asia Pacific College 3 Humabon Place, Magallanes Makati City 26 October 2002 Participant, “Si Babae…Si Lalake” – A seminar on pre-marital sex and marriage -Mendell Hall, Colegio San Agustin, Biñan, Laguna 8 February 2002 Participant, Family and Clinical Counseling – A seminar on the process of counseling in a clinical setting -Lecture Hall, University of Perpetual Help System Biñan, Laguna 19 January 2002 Participant, Adolescent Reproductive Health Counseling – A seminar on counseling, awareness and prevention of sexually transmitted diseases -Educational Media Center, University of Perpetual Help System Biñan, Laguna 28 December 2001 Participant, 15th Annual Convention of the Psychological Association of the Philippines Junior Affiliates (PAPJA) – A two-day seminar / workshop on the developments in the different fields of psychology -San Sebastian College, Manila 23-24 November 2001 Facilitator, for NTP and maintenance personnel, Team Building and Communication Process – A seminar on complementing work with each other and effective ways of good communication -Mendell Hall, Colegio San Agustin, Biñan, Laguna 27 February 2001 Participant, Campus Romance: A Conference on Loving as a Value – A seminar on how to appreciate love and the people around you -Mendell Hall, Colegio San Agustin, Biñan, Laguna 23 October 2000 Participant, Time Management – A seminar on valuing and managing your time -Mendell Hall, Colegio San Agustin, Biñan, Laguna 18 September 2000 Participant, IQ and Aptitude Testing – A seminar on administering, evaluating and interpreting IQ and Aptitude tests -La Cordaire Hall, Colegio de San Juan de Letran-Calamba 23 July 1999 PERSONALDate of Birth:10 June 1981 INFORMATIONSex:Female Civil status:Single Citizenship:Filipino SSS No.:- Tin No.:- REFERENCESMr. Robert Bastero Operations Manager GENPACT Cel. No.:- Mr. Brian Castañeda Team Leader Iqor Philiprpines Inc. Cel. No.:- Mr. Ryan Balcora Team Leader GENPACT Cel. No.:-