Lei'd Anne Esloyo

LEI ‘D ANNE ESLOYO FRONT OFFICE SUPERVISOR I'm a Front Office Supervisor with 8 years of experience in Hospitality Industry. Skilled in guaranteeing customer satisfaction through managing guest's needs as well as --Arroyo St., Brgy. Zone VI, Santa delivering world class service to national and international guest while reinforcing hotel brand which results to increasing customer loyalty. EXPERIENCE Barbara, Iloilo FRONT OFFICE SUPERVISOR SKILLS Belmont Hotel Boracay | June 2022 - May 2023 Newcoast Drive, Boracay Island, Malay, Aklan Knowledgeable in HMS and IFCA 442 Rooms & Suites system Four Stars Luxury Resort Hotel Well verse in Fire Emergency procedure. FRONT OFFICE ASSOCIATE Handled groups, VIPs and FITs Savoy Hotel Boracay | May 2017– June 2022 Multitasking Newcoast Drive, Boracay Island, Malay, Aklan Adaptability 559 Rooms & Suites Leadership EDUCATION BACHELOR OF SCIENCE IN HOSPITALITY AND RESTAURANT MANAGEMENT Four Stars Luxury Resorts FRONT OFFICE AGENT The Lind Boracay | August 2016– April 2017 Station 1, Boracay Island, Malay, Aklan CENTRAL PHILIPPINE UNIVERSITY 119 Rooms & Suites 2015 Five Stars Luxury Resorts CERTIFICATION GUEST SERVICES AGENT - COMMUNICATIONS The Lind Boracay | November 2015– August 2016 Supervisor of the Month Station 1, Boracay Island, Malay, Aklan (September 2022) 119 Rooms & Suites Employee of the Month Five Stars Luxury Resorts (March 2018) Top Upseller of the Month March 2017 February 2017 September 2016 REFERENCES MANUEL REIN PELAYO Front Office Manager -