Lei Ann Kimberlane Pacio

In 5 years on outsource and IT industry, I have handled a lot of processes that shaped the competitive side of me. I am confident that I can handle any kind of challenges and I'm willing to learn more when it comes to business. I really believe that there's still a lot of things that I need to work on and the learning never stops. I have experienced starting a process on my own and made it the standard process in my organization. I can assure that what ever the job I'm going to get I can definitely set the bar higher than expected. Being a hard-working person, resourceful, jolly, respectful, I know I'm competitive enough to be on top.

Listed below are my responsibilities and field of expertise:

• DELL/EMC - Fortinet - IBM
• Deal Registration
• Quoting of New Licences Maintenance Renewals, and Warranty (Hardware and Software support)
• Configuration and Quoting of new Hardware
• Quoting Auto-Renewals
• Quoting Annual opportunities
• Order Verification
• Process Standardization
• Assisting customers on any queries
• Reports for Business Development Manager and Vendors (DELL/EMC - Fortinet - IBM)
• Tracking of opportunities

Additional Skills:

• Customer Service
• Technical Support
• Photo Editing
• Video Editing
• Musical Arrangement
• Sound Arrangement
• Voice Talent