Leezelle Kayte Garcia

LEEZELLE KAYTE GARCIA CUSTOMER SERVICE EXECUTIVE PERSONAL PROFILE Extremely motivated to learn additional skills and knowledge to grow and enhance my professionalism. I am confident in my ability to adapt to my working environment and become a supportive addition to the team. CONTACT SKILLS Communication and customer skills Successful working in a team environment Ability to follow instructions and deliver productive results The ability to work under pressure and multi-task Ability to adapt easily in any working environment WORK EXPERIENCE Avante Face Body Yoga, Customer Service Executive FEBRUARY 2020 - MAY 2020 AD-114C Central Buyagan Poblacion La Trinidad, Benguet 2601- - Handling inbound and outbound calls Scheduling of customer appointments Customer interaction Organizing of various files E-mail responding Upselling of services purchased Adeva Spa, Customer Service Executive MAY 2020 - FEBRUARY 2020 EDUCATION University of the Cordilleras Bachelor in Hospitality and Tourism Management, 2013 Scheduling of customer appointments Customer interaction E-mail responding Handling of inbound and outbound calls Organizing of files Upselling of services purchased WORK EXPERIENCE Prima Deli Bakeshop, Service Crew/ Assistant Supervisor MAY 2017 - JANUARY 2019 Handling inbound and outbound calls Upselling customer purchases Maintaining of stock Processing of cash and credit payments Responding to customer inquiries, concerns and complaints Pines View Hotel, Front Desk Agent MAY 2014 - OCTOBER 2016 Booking of customer room reservations Handling inbound and outbound calls Receiving of guests upon check-in Responding to customer inquiries and complaints Organizing of files E-mail responding