Lee Marcel Saquilayan

LEE MARCEL D. SAQUILAYAN Contact No.:- Email:- OBJECTIVE Looking for company where I can continuously gain knowledge and skills. To serve as the asset in the company. PERSONAL INFORMATION Age:21 Date of Birth:April 10, 1998 Bachelor of Science in Business Management Major in Service Management Program SKILLS - I can handle stress even I have a big workload. - I am a team player so I am working for the team and not for my self. - Averaging 80 words per minute via typing test. - Knowledgeable about keyboard shortcuts and Microsoft Word and Excel. - Capable of understanding and speaking English language. - Can work 70 hours per week. - Flexible working hours. - Can easily adapt in any working environment and willing to try new things. - Experienced at Data Encoding, Chat Support and Code Processing. - 100% Knowledgeable with Xtremecodes and Hosting System. - Knowledgeable about Nora. - I can handle reseller payments, reseller inquiries and reseller upselling. - Had an experience with Data entry, Full Time Chat support and Email Support. - Can work within minimal supervision. - Can also work on holidays. Work Experience SET TV NOW IPTV (October 2017 to April 2018) Handled Code Processing and Chat Support. Code Processing- Processing the orders of our customers in a form of data entry. Really familiar with NORA. Chat Support - Handling the customer service for 8 hours per day. Answering the inquiries, concerns and issues of the customers. Giving their codes and providing them the right process on how to use their devices for our service. MYWIFI TV (June 2018 - June 2019) Handled a team consisting of Email, Activation, and Chat Support. Team Leader - I've handled a team with email, activation and chat support. Wherein, I am the one who helps my team regarding their specific job description. 100% Knowledgeable about xtremecodes for m3u links, mag lines, and host URL's. Knowledgeable about STRIPE and Paypal payments. IXQTV (December 2018 - May 2019) Data Entry Specialiast - I've handled a team consisting of 3 members with data entry. LEE MARCEL D. SAQUILAYAN