Ledima Santiago

LEDIMA M. SANTIAGO Blk. 1 Lot 5 Lilac St. Phase 2 Pacita 2B Bgy. San Vicente San Pedro, Laguna- Objective Seeking a position where my professional skills would be used to their fullest. Summary of Skills and Qualifications Cash Handling: Profound ability to collect payments and maintain cash drawer. Accounts Receivable/Payables. Invoicing and Payment. Sales Report. Excellent customer service skills and telephone manner. Strong communication and sales skills. Ability to prioritize and cope with pressure at busy times. Knowledge in Amadeus and Sabre. Computer: Skilled in MS Word and Excel. Hardworking, honest, and flexible. Established good working relationship with co-workers and clients. Professional Experience Reli Tours & Travel Agency 2004 - 2013 Accounting Assistant Over Nine Years of successful work in a travel agency. Collects payment for transportation and accommodations from clients. Issue receipts, authorized refund vouchers, or change due to customers. Calculates daily total payments received and reconcile this with total sales. Deposits cash, checks and other collections in the company’s bank account. Prepares sales and production report. Follow-up receivables due to non-iata travel agencies. Issue checks for accounts payables. Process payments and documents such as invoices, employee reimbursement, and statements. Reservation Agent Assistant Assists clients and make reservations for planned travel, including airlines and hotels. Prepared detailed itineraries upon booking to ensure accuracy and provided confirmation to clients. Collected fees, and provided customer with travel documentation. Kept informed of airline rules and regulations, tariffs and other industry requirements. Issuing tickets for domestic flights. Education and Professional Training Colegio de Dagupan 2002 Bachelor’s of Science in Accountancy, Pangasinan