Leanne Meyer

Leanne Elizabeth Meyer Tel:- E-mail:- Education Online Full Stack Developer Course Current TEFL Certificate 120 Hours2018 AAT level 2 (Home based learning) Cranford College- (Bookkeeping and Accounts Level 1 & 2 modules successfully completed) Postgraduate Diploma in Translation Studies (French-English). - University of Portsmouth Combined degree in French and Spanish- This was a 4 year degree, which I started at The University of Surrey and completed in Paris, at The University of Evry. Erasmus year- Study placement, Pompeu Fabra University, Barcelona, Spain. April 2010 - June 2010 Work placement at EDF, Paris.June 2009 - March 2010 St Georges School, Ascot- A-levels: French (C) photography (B) and Film studies (C). 8 GCSE’s at C+. Prep prefect: Responsible for supervising younger students and ensuring that they completed their homework in silence. Career History Freelance Translator and Proofreader Current Maternity Leave March 2020- July 2020 Property Coordinator at Bromley Estates Marbella August 2018-February 2020 Contacting leads to generate tours by phone and email (French, Spanish and English speaking clients) Updating contact information, conversations and emails into CRM system Creating property selections using resales, the company website and gmail Managing a large client base and prioritising leads French Speaking Service Desk Agent at EquinixMarch 2016- April 2018 1st point of call for customer queries via email and phone Raising Customer’s orders/requests Liaising with other departments regarding customer orders/queries or to manage incidents Customer requests included ordering services within the data centers, raising quotes for the customers (via the quotes department), raising access for visitors or booking conference rooms, Installation and migration requests Administration Assistant at Sky NewsJuly 2015- October 2016 Managing emails from 4 inboxes Raising contracts Managing meeting rooms on Outlook Liasing with work experience students via email and scheduling their placements Welcoming work experience students and being their first point of call for any queries Arranging travel Handling incoming calls and transferring them to the right team if necessary Liasing with security for site passes and parking Using Spark to raise requests for computer access Processing timesheets, invoices and expenses for freelance staff Verifying shifts worked with freelance staff Ordering electrical equipment for new starters and existing staff Ordering stationary Scheduling tours and training sessions Scheduling interviews Helping solve any issues from different teams in Sky News Creating presentations Creating spreadsheets Printing, filing, photocopying and scanning Abadenn Multilingue (Paris, France),May 2010- June 2015 In-house and then as a Freelancer Responsibilities included: Working alongside a Project Manager, producing translations to tight deadlines and proofreading any documents that had been translated into English by clients. I also gained some interpretation experience when I was asked by my boss to accompany a physicist and renowned activist to the “festival de l’oh” in Paris. Associate Researcher, Etherington-Smith Ltd Feb /2015 – April 2015 Parsing over 2,000 Cvs into Invenias (CRM System) and searching for additional details on Linkedin and Internet Explorer to enter into profiles. Tidying data within the system. Social Media Researcher, Human Digital, London August 2014 - Jan 2015 Sourcing and verifying data across multiple research projects for clients such as Transport for London, the MET police and Nuffield Health. Collecting reach and engagement figures. Transferring data into excel using data validation and categorising commentary by sentiment, age, location etc. Assisting in the analysis process and in the creation of a final presentation to present to client. Calculating percentages and creating graphs, using Excel and Power Point and contributing to the written analysis. Personally carrying out a research project and analysis on Taxi apps. Trainee Sales negotiator, Dexters, Twickenham June- August 2014 Took incoming calls Delivered hand drops to vendors Dealt with emails to and from applicants on Outlook Managed applicants on GMW system Organised the viewing diary on a daily basis Made call outs to buyers regarding new and existing properties on the market Booked viewings with buyers over the phone or face to face Receptionist/Bar Person, Coach and Horses Hotel, Kew March-August 2013 Dealing with booking requests for hotel, restaurant and event room Making hotel reservations on Opera, CRM system and entering details accurately Responding to emails and 1st line of call for special requests and complaints Signing for deliveries Delivering a high standard of customer service on a daily basis Printing reports and PDQ totals and filing them Updating rates for online reservations I also helped out on bar on certain days and when reception is quiet Thomas James Recruitment October 2012 Temporary French Telemarketing at Estibe Making B2B calls on a daily basis Generating leads to be followed up Entering any information gathered, accurately into excel Translation and Proofreading, Headway Recruitment September 2012 (Temporary) Translating and proofreading French and English film research questionnaires. Gleeden (Dating Website) Translated various content on their website from French to English June 2010 - March 2011 PA to Managing Director, EDF, Paris, France June 2009- March 2010 Taking calls Managing director’s agenda Making travel arrangements for business trips abroad Proofreading emails Filing, photocopying, binding, scanning Collecting mail I also trained another student on placement who arrived later, to use the computer, software and other jobs. French Assistant, George Abbot School November 2008- March 2009 (Unpaid Work Placement whilst at The University of Surrey) Assisting students with in-class work and preparing a French lesson to teach to the class. Technical Skills Remedy Siebel Service Now MS Office (Word, Excel, Power Point) Proficiency with Adobe Photoshop Trados Déjà vu Spark Ariba iNews Opera GMW SimilarWeb Pro Crimson Hexagon Hootsuite Excellent knowledge of the following Platforms: Facebook, Google +, Twitter, Instagram, Pinterest, Linkedin, Webstagram, various forums and blogs, review sites