Leandra Wepener
52 Morningside, Langenhovenpark, Bloemfontein, 9301, South Africa
- |-LinkedIn: https://www.linkedin.com/in/leandra-wepener- a521b7233/
Personal Summary
Currently based in the beautiful South Africa, I’ve been working remotely for the past 3 years and absolutely love
the flexibility it provides. Remote work has allowed me to focus deeply on my tasks, maintain strong productivity,
and still enjoy a balanced lifestyle that includes time for family and hobbies.
Outside of work, I recharge by spending time in nature, riding horses, and hanging out with my dogs (they’re
basically family). These moments help me stay grounded and bring fresh energy to everything I do.
Professional Summary
Motivated and adaptable business professional with 3+ years of remote international
experience in e-commerce, customer support, and operations. Adept at optimizing online sales platforms,
managing global client communications, and independently handling projects across multiple time zones.
Bilingual in English and Afrikaans, with working proficiency in
German. Passionate about delivering outstanding virtual service and fostering growth in remote- first
environments.
Key Skills
- Remote Work Virtual Collaboration (Zoom, Sortd, Google Workspace, Trello)
- E-commerce Marketplace Management (eBay, Amazon, Shopify)
- Customer Experience Communication (CRM, Email Support, Chat, Reviews)
- Digital Marketing Fundamentals (SEO, Copywriting, Listings, Marketing – Paid and organic, Analytics,
Performance Measurements – ROAS, ACOS, ROI, Conversions, Traffic)
- Administrative Project Coordination (Meetings, Reports, Tool Management)
- Inventory Operations Management (Inventory Tracking and Control)
- Multi-Channel E-Commerce Tools (SellerChamp, SureDone, 3D Sellers, ERPAG)
Professional Experience
eBay Store Manager & Remote Support Specialist (USA) Modern Day Muffler
and Brakes – Remote | May 2022 – Present
- Manage daily operations across 3 eBay stores with over 10,000 listings
- Optimize product listings and implement marketing strategies to improve CTR and conversions
- Maintain stock accuracy using SureDone/3D Sellers inventory software
- Resolve customer inquiries and disputes with professionalism and empathy
- Coordinate with suppliers to streamline order fulfillment and logistics
Apprenticeship: Customer Support & Operations Assistant (Germany) Tierschutzhof Geißblatt –
Remote/Germany | Jan 2022 – Feb 2022
- Provided frontline customer service in both English and German
- Supported operational logistics for animal welfare care and training programs
Apprenticeship: Retail & Inventory Assistant (Germany)
Kirsten's Hundeschule & Heimtierbedarf – Germany | Aug 2020 – Dec 2021
- Supported store management and customer care in a pet retail environment
- Managed stock levels, store displays, and supplier communications
Cultural Support Volunteer – Ecological Year Program Intakt- Germany | Aug
2013 – Jul 2020
- Provided integration support for refugee families
- Coordinated language tutoring and community projects
Education
Bachelor of Commerce (B.Com.) in Entrepreneurship – with Distinction University of the Free
State, South Africa | 2015 – 2017
- Exchange Semester: University of Bremen, Germany
- Member: Golden Key International Honour Society
Ausbildung in Animal Care
Germany | Aug 2020 – Feb 2022
Additional Highlights
- Comfortable working across multiple time zones
- Strong intercultural communication skills from European volunteer and work experience
- Committed to continuous learning and team collaboration
References available upon request.
