Lean Joy Arellano

I'm an analyst, strategist, result-driven, and problem-solver.

And I am here to help you with managing projects and people so you can focus on developing and growing your business.

"The backbone of success is hard work, determination, good planning, and perseverance." ~ Mia Hamm

Here are a few, among other things, stuff that I have heavy experience on that will surely make your campaign/project solved efficiently, effectively, and of course, successfully!

Operations Management - Documentations, Calendar management, Personal & Executive assistance, Research, Administrative tasks, Files, and Record management

• Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher)

• Google Suite (Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar)

• iWork (Pages, Numbers, Keynote)

• Dropbox

• Zoho Docs

• Canva

• Trello

E-commerce & Online Store Platform Management - Product sourcing, Customer service, Order fulfillment/processing, Product listing optimization, Inventory management, and Web design/development

• Shopify

• WooCommerce

• Amazon

• Walmart

• Home Depot

• Target

Customer Support - Email support, Phone and Chat support, Technical and Helpdesk support, Dispatching support

• Asana

• Slack

• TeamViewer

• Zendesk

• LiveChat

• ChatBot

• Hubspot

• Mailchimp

• Hootsuite

• Zoom

• Skype

Social Media Management - Managing regular posts, Creating social media profiles, Responding & Engaging to followers, and Planning and overseeing all paid social media campaigns

• Facebook

• Instagram

• Youtube

Website Management - Develop and update content, Make adjustments to the design, Plan, monitor, assess, upgrade, and report on website performance, Improve user experience regularly, Keep a website up-to-date

• WordPress

• Kajabi

• Dubsado

• Wix