Leah Tan

CUSTOMER SERVICE

I've spent the last several months providing customer support for an e-commerce company that uses the drop shipping method. In this role, I gained experience in using Re:amaze, Zendesk, Amazon, Shopify, Facebook and Instagram platforms.

The specific tasks are managing social media pages (responding to comments and messages, inviting), handling customer inquiries and concerns via Zendesk and Re:amaze, handling disputes and doing daily productivity reports.

Business Development Manager

Specializes in Sales & Business Development

I have experience managing business development teams spread across the ANZ and SEA regions.

I have consistently driven average of triple-digit growth across both pipeline generation and sales acceleration through social media marketing for B2B.

I am certified in SPIN selling.

I am genuinely interested in understanding how technology addresses people's needs.