Leah May Guerrero Luzuriaga

#210 Cacamilingan Norte Camiling, Tarlac 2306 -- Leah May G. Luzuriaga, RN, LPT ObjectiveTo establish a long-term career in an institution where I could utilize the skills and academic knowledge I acquired. Offering to contribute holistic service to the people I serve. Work Experiences Part owner/ Manager New Jovi’s Buying Palay and Rice Trading January 2012 to present A seasonal buy and sell business where we always monitor market prices and the weather as well. This business aims to help farmers sell their crops and earn from selling it to distributors or millers. Managing such business requires keen observation to details and good decision making to avoid profit losses. Outbound Sales Representative Philamlife 5/F PHILAMLIFE Bldg Aurora Blvd Cubao Quezon City November 17, 2013 to June2016 Conducting Welcome Call and Annual Service call to BPI-Philam clients to provide assistance on their inquiries and update new and existing clients with their plan. Mentoring new hires. Discussing how the process works and how to conduct calls. We do admin tasks and lead generation Outbound Sales Representative / Lead Generation Advanpoint, Inc. 7B Philexcel Business Park, Clark Freeport Zone, Pampanga, Philippines July 11, 2012 to January 2013 Inbound and outbound calls. Assisted and Resolved customer inquiries related to Maritime Security Solutions. Submit end-of-day report for Call Trackers, Tally Sheet and for Prospect Clients. Performs other duties that may be assigned from time to time. Customer Support Professional / Social Media Management – Level 2 Etelecare Global Services, Inc. / Stream Global ServicesClarkFreeport Zone, Pampanga, PhilippinesApril 13, 2009 to December 2010 Etelecare Global Solutions and Stream Global Services, Inc. to combine in a stock-for-stock transaction. As a CAT Consultant, we are managing AOL members in complying with the Terms of Services. We process reports and monitor profiles, web pages, message boards, chat rooms, email etc. and process/ escalate reports to ensure member’s safety against harassment, child endangerment, password solicitation, impersonation, threats, sexually explicit violations, commercial solicitation, disruptions, etc. I was also trained as a TOS Advisor wherein I managed the members of the team and assigned them with queues to function. Volunteer Nurse Senor Sto. Nino Hospital (tertiary hospital)  September 2008 to March 2009 Assess the needs of the client, provide comfort measures, take vital signs, give oral and IV medications, prepare clients for and assist physicians with diagnostic and therapeutic procedures, document procedures done and performs other tasks assigned by the immediate supervisor. Seminars/Certificates Certificate of Completion (Virtual Assistant Bootcamp) Certificate of Completion (E-commerce for Virtual Assistants) Certificate of Completion (CBRC LET Review – June to September 2017) National Certificate on Bread and Pastry Production ( NC II – Baking ) Certificate of Professional Education ( May 2017 ) Certificates of training ( Basic Photography and Digital Videography) Certificates of training and Best in QA certificates(Philamlife Insurance Company) Certificate of Participation on Supreme Intellect Trainings and Seminars Co. Ltd. (administering medications, hospice care, research and methodology) License No. SI-021906-B192 Transcultural Nursing Practice (BSN IV-D seminar rendered to students) LicensesLicensed Professional Teacher -) Registered Nurse of the Philippines - ) AssociationsPhilippine Nurse’s Association ANSAP (Basic Intravenous Therapy Training) Other Proficient in Microsoft Office Application, Basic Photoshop, Final Cut Pro Editing Skills Proficient in Written and Communication Skills,Baking Skills, MAPEH skills, driving skills Languages English, Filipino, Ilocano Educational 2016 – 2017Professional Teaching Education Program AttainmentTarlac State University 2003 – 2007 Bachelor of Science in Nursing Central Luzon Doctor’s Hospital Educational Institution 2001 – 2003 Bachelor of Science in Business Administration-Management  La Consolacion College Manila 1999 –2001 Bachelor of Science in Business Administration-Management Major College of the Holy Spirit- Tarlac 1998 – 1999Bachelor of Science in Medical Technology Far Eastern University 1994 – 1998 Camiling Catholic School Secondary 1990 – 1994Camiling Central Elementary School  1987 – 1990Camiling Colleges Primary Personal Birth date: May 22, 1982 Information Nationality : Filipino Civil Status : Single References Ann Aprecio Manager, Philamlife- Rina Jill Pasquil Supervisor, Advanpoint, Inc- I hereby certify that the information contained above is true and correct to the best of my knowledge. ________________________________ LEAH MAY G. LUZURIAGA, RN, LPT